Account Director - Droga5

London, England, United Kingdom

12/12/2024

The discipline of Account Management exists to create an environment for great work to thrive. Account Management sets the tone, pace and ways of working. The Account Department have to weigh and balance client needs with agency ambitions to determine the vision, and then make sure everyone is clear on that vision and how to get there. Despite the title, Account Management doesn’t manage accounts, they ultimately drive businesses.

The Account Director is the day-to-day lead of the team, the work and has oversight of the process at scale. Beyond process and creative output, they are strategic partners to the day-to-day and senior clients. They work closely with the Group Account Director to set the tone and pace of a business, and help to ensure that both vision and tone are understood and reflected by all on the team.

Essential Functions

Drive the client relationship by knowing their organization and business inside and out, act as their trusted partner and lead daily contact

Strong input on strategy and a clear point of view on creative work

Provide guidance and training to more junior members of the team

Responsible for agency delivery at highest quality across all projects

Gets the best work out of the client, the agency and the team, and fosters an environment where everyone feels supported and brave about ideas

Trusted leader of the agency team who can articulate macro business context and agency ambition, and can mobilize the team

Mid-Senior day-to-day clients' trusted voice and partner

A clear and well-articulated point of view on the client’s business and ensures the internal team understands the client’s aims and goals

Brings an informed and independent point of view to strategic thinking and the creative work

Strategizes and architects the agency’s best approach to situations, thinking several steps ahead with all the potential repercussions

Clearly articulates the agency’s agenda and point of view

Confidently manages divergent opinions—internally and externally—creating an aligned path forward

Possesses nuanced understanding of the agency business, and proactively advises the Group Account Director on thoughts and opportunities for organic growth

Understands when and how the Group Account Directors need to be involved internally and externally, and can clearly and concisely brief the Group Account Directors on situations, potential solutions and desired outcomes

Works with the Senior Account Director or Group Account Director to manage staffing allocations and flighting to ensure we’re set up for success while working efficiently and profitably

Understand how to build a staff plan and fee proposal alongside the Senior Account Director or Group Account Director, and provides input on annual statements of work with an informed point of view

Qualifications

Possesses a Bachelor's degree and advertising agency experience

Familiarity with accounting/math principles

Exceptional written and verbal communication skills

High attention to detail

Strong time-management and organizational skills

Strong client-service orientation

Flexible to evolving responsibilities and last-minute changes

Influential and effective leadership skills

Ability to thrive in a fast-paced and high-pressure environment

What’s in it for you:

Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as:

25 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.

Family-friendly and flexible work policies.

Attractive pension plan with financial wellbeing support and resources.

Private healthcare insurance plan and Mental Wellbeing support.

Employee Assistance Programme, Career Development and Counselling.

A range of generous Parental Leave offerings.

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for.

Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.