Account Handler

London, England, United Kingdom

11/14/2024

Job Advert

Account Handler

We are on the lookout for an experienced insurance professional to join our growing team!

It's a fantastic time to join us in London and work as part of a vibrant collaborative team within a modern office.

Responsibilities

• Acquire and maintain knowledge of Insurance products to include Property Owners, Various Liabilities, Loss of Rent, Engineering, Contract All Risks, Tradesman, Terrorism, Household, Offices, Shop Packages
• Dealing with individual small business clients as well as medium sized portfolios, with an overall book of premiums under £2,000,000
• Dealing with a book of renewals between 400-600
• Develop and sustain effective working relationships with customers, ensuring complete customer satisfaction as is reasonably possible
• Building and maintaining relationships with insurers
• Produce correspondence to required timeframes and quality standards
• Issuing and processing new business documents, mid-term adjustments, cancellations and renewals
• Provide new business quotations and re-broking existing renewals
• Face-to-face client meetings occasionally both inside and outside the office
• Keeping accurate paper and computer records always and filed in the agreed manner
• Answering general queries competently by telephone, email, post or in person ensuring the information provided is accurate
• To attend any appropriate training courses given inside and outside the office
• Providing assistance to the Managers and other members of the team
  
  

Experience

• Experience of working within the UK insurance market and a good understanding of the role of regulation and compliance is mandatory.
• Experience in Property Insurance is desirable; However we will also look at candidates with experience within General Commercial classes of business.
• Client service and administrative experience, adhering to processes and systems with a high level of accuracy and attention to detail, to support client service delivery.
  
  

Further Information

As well as a competitive salary we offer the following benefits -

• Competitive holiday allowance with the annual option to buy additional days
• Death in Service benefit of x4 salary
• Company pension scheme
• Enhanced maternity and paternity leave packages
• A flexible benefits package which allows you to add additional benefits to your overall package
• Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
• Referral schemes
• Discounted rates on PIB products
• We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
• If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
• We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
• PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
• Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
• PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.
  
  

We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.

Department

St Giles Group

Contract type

Permanent

Hours

35

Salary

Competitive