Account Manager, Paid Search
Job title: Account Manager, Paid Search
Group: Mindshare Worldwide
Reports to: Account Director
Mindshare is a media services company that accelerates Good Growth for its clients. Our company values of energy, empathy and impact bind together our diverse global family of 10,000 people from every culture and with every specialist skill you can imagine. People at Mindshare create ideas and solutions that help not only our clients, but also the industry and the world.
You can check out some of our people stories and client work and awards on LinkedIn or Instagram or hear about the company in the words of our own people here.
What We Can Offer You
At Mindshare Worldwide, we offer a competitive salary package, with 25 days holiday increasing with service to a maximum of 30 days, with the option to buy an extra 5 days per year. We also have an enhanced pension scheme, Bupa healthcare, a monthly wellbeing fund and early finishes on a Friday during summer. These are just some of the great benefits we offer.
Based ten minutes from London Bridge tube station, our office has a rooftop with 360 views of London – a great space to hang out with colleagues and friends!
We also offer an extensive training programme to help guide your career development, there’s a wide range of options to suit everyone at all levels of your career.
Our Values & Behaviours
Our new values, of Energy, Empathy and Impact not only align with our Good Growth ambition but represent our commitment and dedication to our people, helping them grow their careers, fostering creativity, embracing humanity, and changing the world. At Mindshare we are open to difference. We believe in being open and supportive of our people and all their differences to help them succeed. Be different at Mindshare and use your difference to shape the world through media.
The Role
The Mindshare Channels & Solutions team are seeking an experienced Paid Search Account Manager who will play an instrumental role in developing our offering by taking ownership of ongoing client engagements and management of Paid Search teams (Account Executive+) within the UK and offshore. The Account Manager will support the Account Director to develop and implement the strategic vision for our clients’ businesses to help them achieve their objectives and targets.
The Ideal Candidate
Working within the Paid Search team, they will be integral to achieving client goals, and the development and optimization of Paid Search activity as part of integrated multi-channel campaigns. The ideal candidate will be expected to use their own initiative to manage Google and Bing campaigns via extensive use of bid management platforms. You will be expected to champion the Mindshare Channels and Solutions best practice approach to delivering campaigns, multi market strategy coordination and communication. You will lead by example, taking responsibility for the guidance and development of junior members of the team.
Essential Criteria
- Exceptional hands-on Paid Search experience and comprehensive knowledge of best practice
- Experience supporting, developing, and mentoring junior team members and offshore teams
- Performance focused with a strong ability to turn insight into action
- An expert in developing and implementing audience strategies to optimise Paid Search campaigns
- Experienced in applying bid rules, buying methods and automation to optimise and complement campaign management tasks
- Able to clearly articulate the rationale for proposed campaign tactics (channels, budget, audience, formats etc.) and present these back internally and to clients
- Aware of how Paid Search can integrate with other digital and offline channels
- Able to devise a testing approach/roadmap delivering statistically significant results and insights
- Experience working with client leadership, developing day to day client relationships
- Analytically minded with very good attention to detail, able to identify trends in large data sets
Responsibilities
Delivering client performance
- Leading the planning, creation, and on-going management of Paid Search campaigns
- Carrying out health checks on the accounts to ensure they are set up and running as per Mindshare best practice
- Proactively performing regular optimization of accounts, monitoring market changes and identifying development opportunities
- Creating and leading the execution of development and testing plans including media owner betas where possible
- Preparing presentations and leading client calls and face to face meetings
- Working with the AD to devise campaign strategy and translate this into campaign delivery
Raising our profile
- Playing an active role in team meetings and agency events
- Writing case studies of great work delivered by the team
- Volunteering to assist with new business pitches, and other cross-agency initiatives
Inspiring our people
- Collaborating with other digital teams within the Mindshare Channels and Solutions department
- Delegating and managing workloads across the junior members of the team
- Contributing to and owning personal development plans
- Arranging/attending training to progress you and the team’s knowledge and capability
- Motivating junior team members to develop their knowledge of social best practices
- Supporting the educating of planning teams on the benefits and purpose of Paid Search
Driving our process
- Making full use of the technology available, implementing processes and practices that maximize operational efficiencies
- The accurate management of budgets, adhering to the Mindshare finance process
- Taking responsibility for junior team members accurately following all aspects of Mindshare process
- Identifying opportunities for process improvement, and providing recommendations