Account Manager, Shoptalk

ABOUT HYVE

We believe that when people come together, powerful things happen. Hyve Group plc connects global industry communities through unmissable events, online networking platforms, and hyper-productive meeting programs. Our decades of experience put us at the heart of industries, and we are committed to using our influence to shape innovation and drive progress across our customer communities. Our market-leading portfolio of global brands includes Shoptalk, Fintech Meetup, Groceryshop, and Retail Meetup.

#LifeAtHyve

At Hyve, we are driven by our values: brilliant work, fresh thinking, rich connections, and collective buzz. In practice, this means we value quality, work with passion, celebrate uniqueness, and are our best when we work together. We value a diverse team and are committed to employing individuals from all backgrounds and creating a culture based around belonging. Our hybrid working model ensures we respect our peoples’ work/life balance. Human connections are our specialty, and we offer a jam-packed calendar of social events, inclusion workshops, and professional development opportunities to make sure #LifeAtHyve is always fulfilling and exciting.

ABOUT SHOPTALK

Shoptalk is known world-wide as the eCommerce industry’s very best event. Customers flock to our events to hear from the greatest minds, immerse themselves in an unmissable atmosphere, attend mind-blowing parties, and open themselves up to a whole world of game-changing opportunities. Together, we’re creating the future of retail.

Key Purpose:

Shoptalk is looking for an Account Manager to join our London-based team and drive sponsorship sales across Shoptalk Europe. This is a hybrid role working across retention, lapsed and new business. You will be comfortable sourcing your own leads, finding new prospects and being creative in how and where you source new relationships and clients. As well as nurturing and growing accounts to ensure we retain business and grow our customers spend.

If you have 4+ years sales’ experience (ideally in large conferences/events) and would like to be part of the in-person and digital events that are shaping the future of retail, we’d love to hear from you.

Key Responsibilities:

• Meet and exceed individual and team sales targets
• Identify, prospect, and close opportunities
• Manage and build relationships within assigned accounts of large tech providers
• Respond to customer inquiries quickly and prioritise activities with customers at different stages in the sales process
• Utilise our CRM to track and report account activity accurately and in a timely manner
• Be obsessive about customer experience from prospect through event execution
• Work collaboratively with other sales team members and other departments
• Stay informed on industry trends and engage with the larger retail tech industry

Skills & Experiences:

• Have 4+ years of consultative sales experience, ideally in events, digital media, insights, or SaaS
• Sales experience in the CPG, Retail, Grocery and Tech space
• Experience selling client centric sponsorships
• Proven record of negotiation/sales in bouquet selling of large deals and reaching monthly/quarterly/annual sales targets and ensuring all KPI’s are achieved. Including but not limited to call stats, meetings and pipeline newness
• Know-how and passion for nurturing cross functional relationships and developing new business via account mapping
• Experience working within a CRM managing a sales pipeline and accurately forecasting sales revenue
• Agile and ability to multi-task - everyday is not the same and have the ability to pivot and prioritize different projects
• Smart and a quick learner who is comfortable in a fast-paced, high growth, entrepreneurial environment