Actemium Automation Support - Automation Support Engineer (North)

Warrington, England, United Kingdom

10/7/2024

Role: Automation Support Engineer (North)

Location: Warrington office

Hours: 37,5hrs per week + overtime + call out fee

Salary Range: £52,000 - £65,000 OTE (Depending on experience)

About the role:

Due to business growth and client demand, Actemium Automation are seeking an experienced Support Engineer to join our growing team.

You will be providing automation support to our existing UK customer base and supporting on control system issues using PLC, HMI, SCADA systems. Predominantly based out of our Warrington office, we are looking for someone who is skilled at seeing a problem and fixing it, this can range from breakdowns to installation and commissioning.

Main Responsibilities:

• Responsible for providing automation support and maintaining the integrity of the automation systems, supporting and assisting customers during system breakdowns.
• Carry out fault finding in automation systems, predominantly by following logic to find out why the system is not operating as the client expects.
• Carry out planned modification, work with client to define changes required, then implement changes in clients systems.
• Carry out system health checks on PLC / HMI / SCADA and network systems.
• Provide support to customers both remotely and on their premises.
• Being part of a call out rota for out of hours calls, the rota is agreed between the team to fit around non-work commitments.
  
  

The Person:

• Worked within a similar role using PLC programming and high-level fault finding
• Confident in working in several different brands of PLC/HMI/SCADA, and ability to learn how to carry out fault finding tasks within different systems
• Able to understand the customers problem, asking questions to gain an understanding of the issue and methodically resolve.
  
  

Benefits Package:

What we offer in return:

• complete package of between £52,000 - £65,000 OTE
• £2,000 on call uplift plus payment for each day on call.
• £6,000 car allowance
• 25 days + BH
• Private Healthcare
• VINCI share scheme
• EV car purchase scheme
• Pension match of up to 6%
  
  

Who are Actemium Automation 24/7 Support?

We provide control system support to customers covering both systems delivered by Actemium Automation projects teams, other software houses, and legacy systems. The support we provide is tailored to individual customers, for some we provide expertise when their in house team need assistance, for others we are their team for all issues in PLC and SCADA.

We have been providing this service for over 20 years, and build long term relationships with our customers.

The Vinci Group

Support 24/7 are part of the VINCI Energies UK and ROI operating within Actemium Automation. Actemium have been providing high quality engineering solutions and services in the UK since 1907.

VINCI’s de-centralised business model allows us to provide our customers with the resources, vitality and strength of a large global company, while still delivering local personalised service. Along with the other business units in the Actemium Automation family, we employ over 250 people at 14 locations across the UK.

VINCI are a world leader in engineering and construction with 220,000 employees operating out of 3,000 offices in 120 countries around the globe.