Administrator

The Fire Service College: Where excellence meets resilience at the ultimate training ground for firefighting professionals.

You will provide administrative support to Fire Service College Defence Fire & Rescue training delivery team What you'll be doing:

• Supporting the teams by providing clear information and resolving issues.
• Uploading joining instructions,
• Arranging Accommodation, transport etc for those booking on courses
• Answering queries from people arriving to do courses
• Coordinating driving courses for RAF bases around UK
• Organising vehicles/logistics as courses run all over the country
• Ensure high standards of customer service for all internal and external customers.
• Participate in Operations Meetings.
• Report on planning progress, issues, and risks, and brief College Management as needed.

What we're looking for:

• Previous experience in a customer facing role with a customer-first and can-do attitude.
• Excellent written and oral communication skills
• Ability to meet targets and strict deadlines.
• Attention to detail, highly organised and efficient approach to tasks.
• Competent in the use of Microsoft Office products including the ability to pull data from Excel and report on it
• The ability to work accurately under the pressure of tight deadlines and multi-tasking

About Fire Service College:

At Capita - Fire Service College we're training the next generation of firefighters to respond to any emergency and create a safer world. The College is one of the world's leading organisations for fire prevention, protection and response. We provide dedicated, accredited training for emergency service professionals, as well as commercial and public sector clients around the globe. We have one of the largest operational fire and rescue training facilities in the world, with a unique training environment, sports centre and expert instructors. Visitors and learners can train and exercise in a realistic and challenging environment, with a learning experience that is second to none.

What's in it for you?

• Offering a salary of up to £25,000 depending on skills & experience
• 23 days' holiday (rising to 27) with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Subsidised canteen, bar and gym facilities onsite (free membership)
• Free parking onsite
• Great work life balance
• You will work at a world-renowned further education training college

You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you. We will be in touch with you regarding your application shortly, however if you need to contact our recruitment team please email CPScareers@capita.com

At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.