Airline Operations Apprenticeship 2025

Job Details

Salary: £24,605 with a generous shift allowance in addition

Hours: Full Time

Working Pattern: After initial training - 4 shifts on and 4 shifts off consisting of Dayshifts and Nightshifts (usually 7am - 7pm / 7pm - 7am)

Location: Head office Crawley, West Sussex (75%) and Heathrow Airport (25%)

Contract type: 18 months fixed term programme with possible opportunities for permanent appointments on completion of the programme.

Closing Date: 5th January 2025

In a nutshell

At Virgin Atlantic, our purpose is to ensure everyone can take on the world. Our vision is to be the most loved travel company. To achieve these aims, we are harnessing our spirit of entrepreneurship and innovation to reimagine the word and create thoughtful experiences that feel beautifully different at every opportunity. As we continue to grow our network and expand our Operations Control Centre (OCC) team, we are delighted to be able to offer more opportunities on our exciting Airline Operations Apprentice Programme. Our OCC is the central control centre for our entire global network, and the teams that work within it are responsible for ensuring our flying programme is delivered every day in a safe and compliant way, while remaining very focused on our customer experience and aircraft punctuality.

As an Airline Operations Apprentice you will complete structured modules in some of the key areas of the OCC (Network Operations including Flight Planning, Customer Care and Ticketing, and Crewing) In addition you will be visiting to our Heathrow Airport Base and be exposed to various customer facing roles across Check-in, Ticket Desk, Transfer area, departure gates, and directly with the aircraft, on ramp operations. There will also be opportunities to spend some time in our aircraft maintenance hangar and Cargo operations at Heathrow.

Day to day

This is a great opportunity to gain a valued qualification, whilst being paid, and to also work in a variety of environments which will give you a fantastic view of how the airline industry operates. You will be a part the core operations team providing support across multiple teams that are essential to a smooth journey for our customers. The skills you acquire during your journey will lay the foundation for a successful career within the OCC or wider Customer and Operations team.

This opportunity will involve completion of a Level 3 Ground Aviation Apprenticeship. At the end of this 15-month programme you will be given guidance and assistance to enable you to apply for opportunities across the operations team and wider business, that best suit you and your career ambitions.

About you

If successful, your Virgin Atlantic journey will be look like this, application close date 5th January, applications will be reviewed and you will be contacted by one of our team to be invited to interview on 10th, 11th, 12th or 14th February at VHQ Crawley, outcomes will be delivered from 17th February with start date on 17th March.

Our recipe for leadership

At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here

Be yourself

Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (recruitment@fly.virgin.com) feeling confident that we’ve got your individual considerations covered.