Apprentice Business Support Officer - Building Control

Huddersfield, England, United Kingdom

12/12/2024

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made - please note that this also includes any CV uploaded. Equality monitoring information is not accessible by recruiting managers at any stage.

Organisation

Kirklees

Directorate

Place

Service Area

Development

Hours

37

Number of Jobs

1

Location(s)

Civic Centre 1, High Street, Huddersfield, HD1 2NF & Home Working

Position type

Apprenticeship, Temporary

Length of contract

18 months

Grade

Apprentice Rate

Salary

£11.18 per hour (National minimum wage in first 12 months. The National living wage thereafter)

Advert Wording

The main purpose of the Building Control Service is to ensure that building work in Kirklees is carried out in compliance with current building regulations and that any potentially dangerous buildings are made safe. We also deal with safety at sporting events and provided advice to the safety advisory group (SAGs). The service comprises of a Building Control Manager, Senior Surveyors, Building Surveyors and Technicians, and a small group of business support officers.

The main responsibility of the role is processing building regulation applications, processing Initial Notices/Cancellation Notices/Amendment Notices, Final Certificates, working out appropriate fees, scanning and indexing paperwork and plans using specialist software (APAS). You will also log any changes to plans, arrange inspections on site and issue completion certificates. You will also raise invoices and credit notes on SAP. A further element of the role is undertaking ‘searches’ when houses are sold.

Requests and queries come into the office by email, by telephone, and by ‘SMILE’ where calls are taken by Kirklees Direct and are sent through on an electronic system called ‘SMILE’. A high standard of customer care is essential.

This role requires accuracy of data inputting and knowledge of IT packages such Excel, Word, and Outlook.

Here are some of the tasks you might perform in a typical day:

• Responding to email queries
• Responding to SMILE queries
• Answering telephone calls, giving advice, and passing on messages as appropriate
• Liaising with building surveyors and colleagues throughout the course of all your work
• Dealing with digital post, receipting, and processing building regulations applications and working out fees
• Take card payments via an automated payment system
• Recording information onto specialist software
• Creating invoices/credit notes and journals for upload to the SAP system
• Electronic filing and occasional scanning
• Booking inspection requests
• Reporting dangerous structures
  
  

For more information and to discuss this role further, please contact Lora Chandler on 01484221000 or Lora.Chandler@kirklees.gov.uk

Lisa Smith is the manager for this role, please contact them on 01484 221000 for an informal discussion, or if you need any more information.

We know there’s a wealth of talent among people who have a disability and we encourage applications from people with all differing abilities. So, if you need any support completing an application form, or any other format for the application or Job Description please contact the Recruitment Team for help by email:or phone: 01484 221000 and ask for ‘Recruitment’.

If you are internal and want to apply for this job as a secondment you must be a substantive employee of the Council with over 6 months continuous service and have successfully completed your probation period.

Applications for secondments will only be accepted if approved by your manager, you will be asked to confirm on your application form that you have the relevant permission. If you are refused permission to apply for a secondment, please contact HR Recruitment to register the refusal.

We are committed to safeguarding and promoting the welfare of vulnerable adults and children and young people and expect all staff and volunteers to share this commitment.

Closing date

10 January 2025, 11:55 PM

Important Information