Job Duties & Responsibilities
Fluent English and any additional Language skills - German, Polish, Italian or French
- Conducts audits without supervision using client data to identify errors and recover revenue
- Produces claims
- Updates claims management system
- Builds relationships with vendors
- Shares best practices
- Proficient with core ERP systems and able to learn how to effectively navigate and utilize new systems
- Good understanding and knowledge of AR, AP and procurement functions
- Proficient with Microsoft Office programs including Excel, Access, and PowerPoint (able to create pivot tables, queries, etc)
- Audits beyond specific tools/reports by applying audit experience and a wide variety of claim approaches
- Analyzes and assesses problems regarding client’s claims procedure and business operations based on appropriate audit
concepts.
- Performs quality control audits behind less experienced auditors
- Provides training of less experienced auditors and staff
- Reviews contracts, agreements, paperwork and electronic documents
- Builds relationships with clients
- Provides senior level input/research on claims challenged by client
- Develops new audit concepts for increased revenues
- Assists in client reporting
Required Work Experience
▪ Strong background in accounting systems with an emphasis on Accounts Payable.
▪ Solid background in understanding and assessing operational processes and internal controls, including defining practical
recommendations for improvement.
▪ Experience of Managing a team
Functional Competencies
Domain/Industry Knowledge & Focus
- Broad understanding of recovery audit concepts
- Basic awareness of broader industry
- Well-developed understanding of commercial recovery productivity
- Deeper knowledge in specific claim concepts
- Familiar with recovery audit priorities for assigned customers
Data Analysis
- Presents to the client complex data in a clear and compelling manner (commercial only)
- Undertakes structured analysis with complex information (retail only)
Problem identification & Resolution
- Proactively researches and establishes procedures for problem resolution
- Finds creative solutions to ongoing challenges
Claim Production & Quality
- Leverages experience to go beyond standard tools for audits and claims
- Identifies audit efficiencies
- Identifies ways to improve audit process and procedures more broadly than related to own tasks
Client & Supplier Management
- Has regular contact with suppliers (commercial only) and internal stakeholders (retail only) to develop/explore variety of claim
support and topics
Behavioral Competencies
THINKING
Maintains a Client Focus
- Understands client’s business, needs and requirements
- Takes personal responsibility for client issues
- Communicates with clients and vendors in professional and responsive manner
- Takes action in the best interest of client, vendor, and PRGX
RELATING
Communicates with Impact
- Communicates in a confident manner and makes a positive impression
- Encourages and listens to input from others
- Influences through one well-developed style
- Can read the audience and adapt communication to audience needs
- Openly and proactively communicates to others
SELF-MANAGING
Displays Emotional Intelligence
- Remains calm and composed in challenging situations
- Works effectively under pressure and rises to challenge
- Recovers quickly from setbacks without losing momentum
- Easily and quickly adapts to changing priorities or situations
- Aware of the impact of their own emotions and reactions on others, and works at managing their emotions accordingly
- Considers the perspective of others when conflicts arise
Organizes & Prioritizes
- Organizes info & resources to complete tasks & projects
- Identifies order of steps to successfully complete a project
- Handles multiple demands and priorities with little direction
- Prioritizes work according to relative urgency & importance
- Adapts plans when circumstances change
Takes Initiative
- Organizes info & resources to complete tasks & projects
- Identifies order of steps to successfully complete a project
- Handles multiple demands and priorities with little direction
- Prioritizes work according to relative urgency & importance
- Adapts plans when circumstances change
ACHIEVING
Drives for Results
- Persistent in overcoming challenges with minimal support
- Completes projects with little support or direction
- Strives to exceed own and team's goals
- Demonstrates stamina, energy and focus over extended periods
Manages Execution
- Leverages assigned resources
- Clarifies responsibilities for individuals on projects
- Supports junior level staff
- Coordinates work efforts with colleagues
- Recommends resources needed to complete projects
Provides Direction
- Provides direction to junior level staff on how to complete tasks
- Defines clear performance standards for assigned tasks/projects
- Helps others understand how work supports project goals
Working Conditions
- Benefits include Medical and Dental Schemes, Pension Scheme, Life Cover, Income Protection, 25 days holiday plus Bank
Holidays, On-Line Learning Portal, Employee Assistance Programme, Subsidised Gym Membership, Eye Care, Cycle to Work
Scheme, Enhanced Maternity and Paternity Pay
(Remote) Working from home with some travel.