Automation Engineer

Ruddington, England, United Kingdom

12/3/2024

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. 

By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time.

With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication—all of which we pass on to our customers. 

MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what’s most important to you- work that matters.

With us, you’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact. 

Deliver and maintain products and services that manage and optimise the business processes for core back-office applications to enable the business to deliver scalable services to its customers. We provide a front-line service to help diagnose issues arising from the use of the technical solutions we own, as well as for staff interacting with those systems

Key Responsibilities

Development: Develops, codes, builds, installs, configures, and maintains IT solutions to deliver automated business processes and solutions, based on pre-agreed technical instructions.

BAU Support: Monitors business-as-usual activities for technical failures, logging those failures and recovering automated processes to completion whilst maintaining high levels of communication with stakeholders. Refers/escalates unfamiliar issues to a senior member of the team.

Documentation: Writes specifications, technical instructions and documentation for solutions that are to be delivered.

Project planning: Participates in project planning meetings to share their knowledge of system options, risk, impact, and costs vs. benefits. Communicates operational requirements and development forecasts.

Testing: Tests code, processes, and deployments created by self and others to identify ways to streamline and minimise errors.

Maintenance and troubleshooting: Performs routine application maintenance outlined in documented processes, to ensure the production environment runs smoothly. Develops solutions to minimise maintenance requirements.

Performance management: Ensures that code written performs optimally. Recommends performance enhancements by performing gap analysis, identifying alternative solutions, and assisting with modifications to under-performing routines.

Benefits To Support You Personally And Professionally

Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including:

• Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs
• 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave
• Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays
• Monthly employee recognition program and departmental awards
• Referral bonus scheme of up to £2,000
• Employee-led social events such as running clubs, football teams, book clubs, and bake-offs
• On-site subsidised restaurants offering a variety of fresh meals daily
• Opt-in benefits schemes such as private medical insurance and dental coverage
  
  

We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.