B2B Sales & Operations Executive

Crawley, England, United Kingdom

12/11/2024

Position Snapshot

Business Area: Nespresso

Job Title: B2B Sales & Operations Executive (B2B Inside Sales)

Location: York or Crawley (Hybrid)

Salary £26k - £28k depending on experience + potential bonus + generous pension scheme + 12 flexible days on top of 25 day holiday entitlement + 2 paid volunteering days + other fantastic benefits including Nespresso Coffee Machine and capsule allowance!

Championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business.

At Nestlé we are proud to support and provide equality of opportunity that supports employees to effectively blend their work life and commitments through hybrid and flexible working arrangements, so speak to us to understand what this could look like for you.

Position Summary

We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating units of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into one of the world’s most trusted brands. We guarantee quality by taking a careful, thoughtful and sustainable approach to how we produce and market our premium coffee capsules and machines.

Driven by innovation and quality, Nespresso Professional has ambitious plans to expand its business within the OOH sector across the UK & I and is looking for a B2B Sales & Operations Executive to support our mission. You’ll be responsible for working cross-functionally to help boost sales, customer experience and Nespresso Professional brand visibility within the HORECA & Office Channels.

A day in the life of a Sales & Operations Executive…

Your key responsibilities will include:

• Managing accounts and cultivating relationships with our current customer base, which includes communication through phone and email.
• Identify and create sales opportunities within our current customer base.
• Follow up on lead generation activities and schedule appointments for the field sales team.
• Provide first class customer service to our customers.
• Run targeted campaigns in conjunction with marketing.
• Fostering and sustaining positive relationships and collaboration across different departments.
• Ensure brand visibility standards are adhered to and up-to-date support materials are offered and refreshed in line with our latest guidelines.
• Administration & sales support within the Channels including reporting & sales system management.
• Contribute to the improvement of processes, organisational capability and lead generation in UK market.
  
  

What will make you successful?

This is a really exciting role for someone with a strong interest in pursuing a career within Sales/Account Management.

Key attributes will include:

• Highly motivated and able to work independently as part of a fast-paced team.
• Good time management, attention to detail plus a sense of responsibility and accountability.
• Problem-solving capabilities.
• Passion for delivering exceptional customer service.
• Able to establish and maintain effective relationships cross-functionally.
• Proficient in Microsoft Office, particularly Excel.
• Sales experience is desirable.
  
  

What you need to know

What can we offer in return? Great benefits you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus statutory holidays plus flex leave, pension scheme and a real focus on personal development and growth.

The closing date for this role is 3rd January.

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application. We will be extending the advert opening during the festive period, so there may not be an update on your application until the New Year.

At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion | Nestlé (nestle.co.uk)

We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!

#Nespresso