Bid Operations Manager

London, England, United Kingdom

12/20/2024

More than you expected

Grant Thornton UK LLP is part of a global network of independent audit, tax and advisory firms, made up of some 73,000 people in over 150 countries. We're a team of independent thinkers who put quality, inclusion and integrity first. All around the world we bring a different experience to our clients. A better experience. One that delivers the expertise they need in a way that goes beyond. Personal, proactive, and agile. That's Grant Thornton.

Job Description:

The role of the Bid Operations Manager is oversea and manage our offshore resource (GT Bharat) to ensure that the Firm’s approach to bid compliance and client due diligence meets desired quality standards in support of the Firm’s winning work approach.

This will include:

• ensuring the FAQs database is kept up to date and the Service Desk is maintained
• building relationships and liaise with stakeholders alongside the offshore resource
• reviewing particularly tricky questions in support of the offshore resource
• reviewing complex questionnaires

• Operationalise and manage additional junior offshore resource that will support the business in project managing and producing bid documentation.
• Work with the different SLs to understand the need
• Ensure a clear process in place for working with this resource, including setting SLAs
• Quality control the outputs from the offshore resource and manage any challenges with the approach
  
  
  
  
  

• Own the infrastructure that supports the firm’s approach to pursuits to ensure adherence to guidelines and best practice in support of our reputation in the market.
• Facilitate a community
• Maintain and refresh Pursuits Hub in line with market and business changes
• Draw in insight from bid teams across the firm to help on pursuits hub content
• Ensure bid templates are kept up to date
• Draw together a library of wider bid templates for advisory and tax– working with SL partners and fee-earners to ensure all are in the new libraries
• Ensure the agencies we work with (currently Glue/Hamilton Brown/occasional photographers) are kept updated on brand guidelines and are being used appropriately by teams
  
  
  
  
  

• Facilitate a community comprised of the various bid roles across the business
• Maintain a central repository including a collation of bid debriefs in order to develop and analyse trends across the business.
• Facilitate a discussion and make recommendations around how we might respond to the numbers seen in the reporting
• Hold regular community meetings to encourage knowledge sharing and collaboration (working with senior bid roles across the business).
• Training
• Work alongside the business school to diagnose the need from SLs for training on bids, presentation skills etc
• Support the logistics of the programme alongside the business school. (eg support with logistics, room bookings, calendar invites, printing handouts, keeping us updated on attendees/liaising with the business school if necessary)
  
  
  

Knowing you’re right for us

We’ve set ambitious growth targets for the firm, and we need the right people to help us achieve these. We’re looking for people who will bring ambition and drive to their role. In changing markets, we need to be able to work at pace and be adaptable to change and to be curious, asking questions of ourselves, each other and our clients to ensure we are delivering the services and quality expected.

We’ve got a flexible approach to academic entry requirements, and we’ll consider these alongside your strengths and motivations. We’re looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what’s right, for the firm, our clients, our people and themselves.

Joining us as a Bid Operations Manager, some of the criteria you will need are below.

• You will have worked within a pursuits and bids environment previously, ideally project managing teams and processes
• Confidence in managing, influencing and challenging internal senior stakeholders
• Drive and initiative to make an impact quickly
• Proven attention to detail and ability to inspire confidence and influence
  
  
  

Skills To Set You Apart

Here are a few more skills we are looking for. Don’t worry if you don’t tick every box. It’s important for us to support you in your role and help you to develop along the way.

• Strong and demonstrable experience in the bidding world in a professional services environment
• Knowledge of the wider sales cycle would be beneficial
• You will be able to establish business and stakeholder relationships and networks quickly and effectively
• You will have knowledge of working with procurement teams and best practice in these scenarios
  
  
  

Knowing we’re right for you  

Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people, we never settle for what is easy, we look beyond to deliver the right thing, for everyone.  Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential.  

Our open and accessible culture means you’ll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That’s why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work.   

 

Beyond the job   

Life is more than work. The things you do, and the people you’re with outside of work matter, that’s why we’re happy to look at flexible working options for all our roles, and we’ll always do our best to keep your work and life in balance.  

The impact you can make here will go far beyond your day job. From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you’ll be giving back to society. It’s that drive to do the right thing that runs through our every move, grounded in our firm’s values – purposefully driven, actively curious and candid but kind.

 

We’re looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what’s right, for the firm, our clients, our people and themselves. It’s how it should be.