Billing Specialist

Billing Specialist (OTC)

Loughborough - Hybrid

We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, expecting you to collaborate and connect in one of our thriving offices on average three days per week. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.

About you:

As a Billing Specialist for the Access Group's Ireland operations, you will play a crucial role in ensuring accurate and timely billing processes. You will be responsible for managing the customer ledger, invoicing clients, and resolving billing-related inquiries. This position requires a keen eye for detail, strong organisational skills, and a commitment to maintaining the highest level of customer satisfaction.

Day-to-day, you will:

• Prepare and send accurate invoices, verify billing data, resolve discrepancies, monitor cycles, and use Excel for bulk billing.

• Maintain and reconcile customer accounts, update records, and manage overdue payments proactively.

• Address billing inquiries, collaborate with customer service to resolve disputes, and maintain professionalism.

• Generate and analyse billing reports, reconcile receipts, enhance processes for efficiency, and ensure compliance with financial regulations.

Your skills and experiences might also include:

• Proven experience in billing, accounts receivable, and understanding of accounting principles and billing procedures.

• Familiarity with financial software, billing systems, and strong Microsoft Excel skills.

• Attention to detail, accuracy, excellent communication, and customer service skills.

• Ability to work independently or collaboratively, with strong problem-solving and analytical skills.

What are we all about?

The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.

Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.

Love Work. Love Life. Be You.