Blue Yonder Dispatcher SME

Donnington, England, United Kingdom

11/29/2024

Are you ready to play a pivotal role in supporting and enhancing Kuehne+Nagel's Contract Logistics operations?

Your Role

As a Blue Yonder Dispatcher, you will be at the heart of managing our internal applications, overseeing environments, and ensuring seamless software delivery and functionality across the business. Key responsibilities include: Driving Innovation: Lead the delivery of IS and Business projects within Contract Logistics, developing tailored solutions for new business wins, system enhancements, and process improvements. Managing Excellence: Oversee the testing and deployment of software, ensuring smooth integration and optimal performance of Kuehne+Nagel’s in-house WMS systems. Collaborating for Success: Work closely with internal teams to support business growth, streamline operations, and contribute to the overall success of the Contract Logistics division. If you’re passionate about technology, logistics, and making an impact in a dynamic, fast-paced environment, this is your opportunity to shape the future of logistics at Kuehne+Nagel.

Your Responsibilities

• Support, configure, implement and maintain K+N Applications as well as peripheral technology requirements.
• Support the Solution Architects with WMS Solution design and detailed technical WMS configuration to accommodate for the unique system requirements of the business, customer etc.
• The ability to re-use existing solution designs and creation of blueprinting templates to fast track customers onto Swift-log.
• Create innovative solutions to accommodate for systemic requirements and enhance existing functionality where possible, and/or write FRS Specification and complete through design, testing, and deployment.
• Identify; recommend FRS / CC to support new business requirements, existing operational enhancements or post project identified functionality gaps.
• Complete and support Help Desk tickets, troubleshooting, RT, JIRA or other Ticket creation and completion with Corporate, I-Broker etc. to include Root Case Analysis and corrective actions.
  
  

Your Skills And Experiences

• Ideally you will hold a minimum of 1-2 years' experience of configuration on BY Discreet
• Experience in issue resolution on a WMS
• Good knowledge of warehouse logistics, ideally experience working in a warehouse (picking/packing etc.)
• Experience and good knowledge in EDI messages & logical mapping for interfaces
• Good knowledge of SQL which is demonstratable.
• Experience in capturing/translating business requirements into a solution (desirable) and producing process flows.
• Excellent communication skills, able to interact at all stakeholder levels (senior managers/warehouse operatives/support teams/suppliers/customers)
• Able to lead workstreams, provide updates, work to a plan and track effort.
• Experience/able to deliver WMS training to colleagues and warehouse operatives.
• Experience in supporting implementation go lives and working on implementations end to end.
  
  

Please be aware that by applying for this role, you are agreeing to participate in the employment screening process. This process will include criminal record checking and identity validation. This means that KN will ask successful applicants to provide certain information and documentation to enable these checks to be conducted.

Any appointment will then be strictly conditional upon, and subject to, the receipt of satisfactory results of these checks

Good Reasons to Join

If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.