Brand and Marketing Executive

Job title: Brand and Marketing Executive

Location: London coverage with Head Office in Hammersmith

About the role and the Team:

As we continue our customer acquisition growth, we are looking for a Brand and Marketing Executive to promote brand awareness and desire for Hyperoptic within communities, so we become the internet provider of choice for Residents.

As a new role to the business, you will play a vital role in the strategic launch and rollout of our services in London, and you will be fundamental to the success of these launches. Your day-to-day responsibilities will be to support and execute the brand activations calendar, so your role will be out in the field weekly liaising with and building relationships. We are looking for someone who is passionate about brand promotion and has the ability to creatively identify new opportunities to meet the business objectives.

The successful candidate will have proven marketing experience as well as excellent communication and engagement skills.

What will you be doing?

• Organise consumer outreach activities, including assistance in the marketing, planning, and execution of related events to assist in promoting services and increasing brand awareness.
• Identify opportunities for engagement with local influencers, on and offline, building strong relationships with community leader to drive support for Hyperoptic.
• Collaborate with field teams to ensure we are maximising opportunities including providing services to local hubs.
• Executing brand marketing campaigns.
• Communicate key initiatives with PR and Social media teams to leverage opportunities further.
• Manage 3rd parties support brand activation activities, setting targets to ensure our success.
• Gather, collate, and report on competitor products, including market share, pricing, and availability.
• Working with agencies and PR contacts to seek out additional opportunities to promote the brand externally via social media channels.

What we are looking for:

• Car driver advantageous though not essential.
• Previous experience within a similar role or a sale based background.
• Ability to engage with customers in various community environments.
• Driven and determined with a customer-focused mindset.
• Excellent problem-solving skills.

Why work for us?

We're in our customer's corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done!

Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023. We're also very proud to have been awarded Great Place to Work Certification (2022-23) and UK's Best Workplaces for Wellbeing (2022)

Going beyond the expected

Whatever we're doing – whether we're liaising with property professionals, delivering our network, or installing in a customer's home, going beyond the expected is the benchmark for everything we do. How we work is shaped by our three culture principles:

• We work smarter, together
• We stay focused
• We strive for excellence

Some of our key Benefits

• Competitive salary
• 25 days' paid holiday increasing each year, to a max of 35
• Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer
• Private medical Insurance provided by AXA health
• Life assurance giving you cover of 4 times your base salary
• Partnership with the Kings Trust
• Our pension scheme matches your contributions up to 4%
• Retail offers — discounts from hundreds of recognisable brands
• Free Hyperoptic broadband if you live in a Hyperoptic area
• Enhanced pay for new parents

We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.

What happens next?

1. You apply
2. We carefully review your application
3. We'll get back to you — even if it's a no (for now)

For more information on the Hiring Manager or team for this role, please reach out to Emma Mantle who can support with additional questions.