Business Analyst
Business Analyst
What is Equisoft? Equisoft is a global provider of advanced insurance and investment digital solutions, recognized as a valued partner by over 250 of the world’s leading financial institutions. We offer a complete ecosystem of end-to-end and scalable solutions that help our clients tackle any challenge in this era of digital disruption. Our business-driven approach, deep industry knowledge, innovative technology, and expert teams help our partners solve their biggest, most complex problems. With a diverse and multicultural team of experts based in North America, the Caribbean, Latin America, Europe, Africa, Asia and Australia, Equisoft helps its clients tackle any challenge in this era of digital disruption.
Why Choose Equisoft? With 950+ employees, we are a stable organization that offers career advancement and fosters a stimulating environment. If that’s not enough, then check out these other perks below:
- Hiring Location: UK (Bath office)
- The position is hybrid, 2 days at the office (wed and Thurs) and 3 days remote
- Full-time permanent role
- Salary: £40,000 to £46,000
- Benefits day 1: private medical insurance, life insurance, pension matched contribution, etc.
- Number of hours per week: 37.5
- Educational Support
Role: The Business Analyst reports to the Head of Project Delivery and works closely with the Product Managers, Development, Support and Infrastructure teams.
In this role you will deliver product implementations to meet client requirements, help define and scope requirements for ongoing product development and provide ongoing support to our clients via 2nd line support.
The Business Analyst will gather business requirements, create documentation and ensure the solution aligns with client expectations and project goals. The role will include supporting project management activities ensuring timely delivery, conducting quality assurance on configurations and following up with subsequent queries.
Working closely with the Product Management team, the Business Analyst will translate business requirements into functional scope for the development teams and provide ongoing support during the software development lifecycle while ensuring any client impacts are captured.
Your Week with Equisoft:
oClient implementations
Support product managers in working with clients to elicit requirements for tailored configurations of the product
Create requirements/project documentation and implementation estimates
Produce custom integration documentation and example code to enable clients to integrate the product with their systems
Produce SQL scripts for implementation of requirements
Support clients throughout their onboarding as they adopt and integrate our products
Client training on their customised configuration
Work closely with the project manager to ensure timely delivery, regular communications to the client and updates to project status
oProduct Requirements
Gather, analyse and document business requirements into functional requirements/user stories using Atlassian products
Collaborate with development teams to ensure features meet technical requirements
Complete Impact analysis of new features under development
Support the development team during the sprint (answer questions, participate in demos, review test cases, etc.)
Participate in project planning, stand-ups, and status meetings to ensure milestones are met
Help monitor project risks, issues, and dependencies, escalating concerns as needed.
Maintain product documentation including client facing quick reference guides
oProduct subject matter expert
Provide ongoing support to clients for queries and additional project requirements
Be a point of escalation for queries from our support team
Keep abreast of changes in the industry
Requirements:
- 4-5 years industry experience as a Business Analyst, Product Owner or Product Specialist
- Inquisitive, like to try stuff out, problem solver with a technical mind
- Strong business analysis skills
- Ability to articulate complex scenarios to clients and colleagues effectively - written and verbally
- Thorough, with keen attention to detail
- Experience of working closely with development & test teams, understanding of SDLC
- Knowledge of the financial services industry, particularly in platforms, investments, wealth management, pension administration and fund administration
- Ability to manage multiple assignments and priorities in a fast-paced environment
- Team spirit, tact, diplomacy and autonomy
- Strong sense of organisation and prioritisation
- Experience of requirements gathering and documentation
- Intermediate SQL
Nice to Haves:
- Experience of investment transfers or pension payroll – technical or operational
- Experience in change and transformation
- Experience dealing directly with clients
- Understanding of data modelling techniques
- Software engineering/coding experience
- SSRS/SSIS experience
- Intermediate XML
Equisoft is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.
Click here to view all career opportunities.
We thank you for your interest in our company and we guarantee that all submitted applications will be considered.
Only those whose applications are selected will be contacted for interview purposes. By submitting your application, you consent to Equisoft collecting, using & storing your personal data in order to apply for a job and for Equisoft to analyze your application. Due to the nature of its products and services, Equisoft will perform thorough background checks prior to confirming one’s employment.