Business Analyst

The British flower market is worth £1.2bn and MM Flowers supplies fresh cut flowers and bouquets to the U.K.’s and Europe’s leading flower retailers. We grow and source the highest quality and most beautiful blooms across the world, delivering colour, passion, and inspiration through breath-taking blooms.

Established in 2007, MM Flowers has grown exponentially every year and is based in a purpose built, state-of-the-art facility in Alconbury, Huntingdon. MM Flowers employs over 900 people who are dedicated to delivering exceptional quality and service to our customers.

To continue our tremendous growth, we need the brilliant people to help us achieve our goals. We aim to deliver excellence at every point in the supply chain from distribution to processing, technical standards through to marketing, with consideration for our people and the planet at the heart of everything we do.

If this sounds like a company that you would like to be a part of, and you have the talent, energy, and drive to be a part of shaping our journey, we would love to hear from you.

We are currently looking for an ERP Business Analyst

The Business Analyst is a key role for MM Flowers during an exciting time of change, transformation, and enablement of future business critical projects. The role will be a key enabler on the delivery of significant technology focused projects, and the continual development of the digital landscape across the business.

Working closely with business stakeholders from across our business, the Business Analyst will map existing processes and identify areas for improvement that will drive value in alignment with the wider strategy.

You’ll be required to have in-depth knowledge of the business processes and the technologies surrounding ERP / WMS solutions to enable the creation of documentation of “to-be” business processes and identify how MM Flowers can drive efficiency through new ways of working. The role will identify gaps in systems and processes and perform the analysis to deliver end to end improvements. You’ll have a product-centric mindset and be the conduit between the business process mangers and the technology vendors to deliver a platform to support our business strategy.

This is a huge opportunity to utilise your previous experience to assist in the successfully delivery of business transformation.

Daily Responsibilities

• Responsibility for developing new business models and identifying necessary process changes to streamline critical workstreams and drive efficiency.
• Identifying unarticulated business needs and coordinate between stakeholder groups to address them.
• Supporting the entire life cycle of critical application (ERP & WMS) solutions including discovery, design, build, test and data management.
• Defining and documenting the “as-is” and “to-be” core business processes and clearing defining the end-to-end business journeys.
• Understanding the customer journey and translating it into the appropriate medium (i.e. user stories / FDD/TDD) that enable systems to align to the core business processes to enable our customers.
• Aiding the business process managers in understanding trade-offs and developing consensus.
• Identify, challenge, and agree the business benefits achievable through digital transformation and build the framework to track these benefits.
• Define, set-up and execute test cases.
• The prototyping and co-design of innovative solutions whilst coaching business users to make use of technology and information.
• Analysing the impact (good or bad) of expected outcomes on the ERP & WMS solution, in terms of people, processes and technologies to ensure business outcomes are devised and successfully achieved.
• Identifying unmet business needs and coach business process managers on how to lead their own technology initiatives within their process workstreams.
• Determining the information (data) requirements with which to guide data management and integration decisions.

What you can already do

• Appropriate Business Analysis qualifications and certifications
• A proven track record as an ERP business analyst within CPG/FMCG across two or more of the following functions: Warehousing, Supply Chain, Procurement, Manufacturing.
• Ability to gather and translate functional and non-functional requirements to an agreed standard.
• Ability to run events that identify problems and iterate solutions to enhance the business requirements.
• A track record as a business analyst on multiple ERP projects.
• An analytic ability that can work with data to identify patterns, use judgment to form conclusions that may challenge conventional wisdom, and focuses on the crux of issues to identify high leverage intervention points and strategies.
• Excellent communication with the ability to convey complex and technical business issues to diverse audiences, and projects a highly credible, polished image in presentations and communications.
• Clear understanding of the full system implementation lifecycle.
• Ability to understand and analyse data using technical approaches including structured query language.
• Working in a controlled environment with experience, knowledge, and desire to continuously improve.
• Deliver solutions within the appropriate framework and methodology whilst ensuring the supportability of services delivered.

So, what’s the package? When you work at MM Flowers you get more than just a salary.

• Holiday allowances are calculated on the days worked and you can find your allowance in your offer letter.
• Pension Scheme - You will be auto-enrolled onto the company pension scheme after 3 months. At present we operate an auto enrolment scheme where you will benefit from contributions from us.
• Onsite Parking – free parking is available onsite.
• Recommend a Friend Scheme – £250 is payable to you when you recommend a friend who is successful through the application process and successfully completes their 3-month probationary period.
• Career Progression – we actively encourage employees from within the business to consider roles which become available and whether that be within their field or want to consider a cross functional move.
• Wonderful working environment– we are all working in a modern contemporary purpose-built State of the Art facility.
• We are committed to an open ethical and fair working environment and have a Whistleblowing Policy in place to ensure complaints and concerns are handled appropriately.
• We work with an Occupational Health provider to support employees both mentally and physically.
• We run corporate engagement initiatives throughout the year.
• We gather employee feedback annually to see how we can improve the employee experience.
• Grocery Aid

What are you waiting for, we would love to hear from you.

If this position doesn’t match your experience but you love the sound of MM Flowers we welcome speculative applicants, please forward your cv and a covering letter about the type of role or function you are interested in being considered for.

MM Flowers are a proud equal opportunity employer, and we understand the benefits of nurturing a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, sex, religion, national origin, age, sexual orientation, gender identity, gender expression, disability, genetic information. Applicants who require a reasonable accommodation to complete the job role advertised are encouraged to apply.

We believe we can only achieve our potential if we employ a diverse population of people, ideas, and perspectives. We are committed to grow our workplace culture, encouraging team members to feel unique valued and engaged, enabling them to achieve their full potential.

All recruitment activities go through our internal Talent Acquisition Team and currently, this role doesn’t require agency input. Please do not forward resumes directly to MM Flowers employees/managers; we do not accept unsolicited resumes and are not responsible for any associated fees.