Business Analyst

About The Business

Quilter plc is a leading provider of financial advice, investments and wealth management, committed to being the UK’s best wealth manager for clients and their advisers. Quilter oversees £111.6 billion in customer investments (as at 31 March 2024). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.

Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business.

High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning.

At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve.

Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!

About The Role

Level: Level 4

Department: Change

Location: Southampton | London

Contract type: Permanent

This essential role forms part of the Change team lead by the Change Director, Head of Change and Head of Change Practices. Sitting within business analyst community and working collaboratively with business stakeholders and other change roles, this role will use analytical expertise to shape and produce valuable analysis artefacts and support the successful delivery of the change portfolio.

We are looking for people passionate about analysis that demonstrate the value of the business analysis practice through their contribution, bringing fresh ideas and driving the continuous improvement culture within the Change team.

Working with project managers and business stakeholders you will select the most appropriate means of representing business requirements in the context of a specific change initiative and be responsible for the delivery of business requirements.

Involving requirements scoping, estimating analysis effort and performing requirements elicitation, documentation, process analysis/design and data analysis/design as appropriate.

Working collaboratively on the programme/project you will manage your own work, being conscious of risks and issues, escalating where appropriate and supporting with resolution as required.

Throughout project/programme delivery you will be focused on business outcomes, ensuring that analysis work packages are aligned to expected benefits with full traceability and supporting the impact assessment of requested changes, escalating where you spot any deviations that impact the business case outcomes.

With support and direction, you will work with the business stakeholders to help analyse and shape new ideas and initiatives into business models and business cases. This will include performing cost and benefit analysis, assisting with the creation of operating model pictures, option papers and feasibility studies.

Where appropriate you will support less experienced analysts, providing guidance on deliverables, coaching and mentoring.

You will be an active member of the business analyst community of practice, sharing knowledge, ideas and supporting the continuous improvement of business analysis artefacts to improve ways of working and analysis outputs.

About You

We are looking for someone with experience across the change lifecycle working on projects, who is hands-on, collaborative, with an ability to manage a varied and changing workload.

Ideally you will possess strong stakeholder management skills, with ability to manage conflicts. As well as solid interpersonal, communication and presentation skills.

You will demonstrate the behaviours that are critical to the successful delivery of Quilter’s Change objectives. These include being pro-active, delivery orientated, focused on good customer outcomes, risk conscious and encouraging inclusivity and diversity.

Inclusion & Diversity

We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.

Values

Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.

Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.

Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.

Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.

Core Benefits

Holiday: 182 hours (26 days)

Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.

Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.

Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.

Life Assurance: 4x your salary.

Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.

Healthcare Cash Plan: Jersey employees only

In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.