Business Development Manager - KYC / CLM

London, England, United Kingdom

1/2/2025

Job Description

Role Summary

We are looking for an experienced Sales person to join our Sales team in our Client Lifecycle Management (CLM) business. You will work directly with clients, prospects and business stakeholders and be an SME in KYC, AML, and onboarding. You will be responsible for refining, implementing, and running a sales strategy for the CLM business that covers the full range of our offering including Technology solutions, Managed Services, and Resource Augmentation.

This is an exciting role as we expand our capabilities globally. The preferred candidate will demonstrate an entrepreneurial spirit with a focused approach as we develop this fast growing part of our business.

This is an individual contributor role, utilising the network of the management team, the Delta Capita network, and a hands-on approach. This position is based in London and will be key to our regional growth. We operate under a hybrid work policy, but with the nature of the role, there will be an expectation to be based in our London office with the ability to meet clients on a regular basis.

To learn more about our CLM department click here Client Lifecycle Management (deltacapita.com)

Key Responsibilities

• Identify, develop, manage, and close new business opportunities within UK accounts for our Client Lifecycle Management business.
• Identify market opportunities through meetings, networking, and other channels.
• Act as the main point of contact for existing clients, responsible for managing existing client relationships and driving renewal opportunities.
• Understand each customer’s business objectives, challenges, and issues and how we present Delta Capita’s outcome-based solutions to meet these objectives.
• Document and manage dynamic account plans, encapsulating business requirements including white space and clear competitive replacement strategies.
• Internal stakeholder management, ensuring effective communication and coordination across the organization, with all levels of seniority.
• Work with the wider Sales management team to develop a business plan and go-to-market/demand management initiatives leveraging DC’s organization to develop core revenues and penetration across the account base.
• Develop a 12-to-24-month pipeline of qualified incremental business opportunities.
  
  

Job Requirements

Required Experience:

• Extensive experience in sales and managing client relationships.
• Proven ability to gain new logos and strong new business development background.
• Experience of working in or with financial institutions, with a focus on Client Lifecycle Management activities.
• Experience working for, or closely with, service providers to Financial Services customers.
• Knowledge and experience of the sales lifecycle, including RFPs, contracts, proposals, and pricing.
• Knowledge of key sales disciplines – Salesforce, MEDDIC, unsolicited proposals, partner leverage, deal sheets, etc.
• Proven ability to manage multiple lengthy and complex sales cycles.
• Proven ability to manage net new business as well as develop existing business opportunities.
• Have an interest, market opinion and existing understanding of the financial industry sector, including market dynamics and competitive landscape.
  
  

Required Skills

• Excellent interpersonal and communication skills
• KYC experience, working in or with financial and banking institutions
• Commercially driven experience and demonstrable results
• Self-managed – energetic, flexible, and capable of operating remotely
• Responsive to customers business needs and clear focus on maintaining excellent customer service
• Accurate reporting skills, presentation skills, and attention to detail
  
  

How We Work

Delta Capita is an equal-opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments during your interview process, please use the designated space within the application questionnaire.

This position is located in London with hybrid working requirements. Noting the nature of the role, there will be an expectation to be based in our London office with the ability to meet clients on a regular basis. As the selection and interview process is ongoing, please submit your application in English as soon as possible. If your profile is selected, a member of our team will contact you. For this role, a valid work authorisation for the UK is mandatory.

Who We Are

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain, providing technology-based mutualized services for financial institutions for non-differentiating services.

To learn more about Delta Capita and our culture, click here: Working at DC - Delta Capita.