Campaign Executive

London, England, United Kingdom

12/10/2024

Role Title: Campaign Executive

Location: Wimbledon (Hybrid/as and when required)

Salary: Competitive

Contract Type: Full/Part Time (Maternity Cover for 12 months)

Closing date: 23rd December 2024 (Monday)

We have a great opportunity in our Data Operations & Commercial Delivery Team for a Campaign Executive. This role will play a key part in enabling D&G to achieve its campaigning contact strategy, through the successful execution/delivery of a wide variety of direct marketing campaigns across direct mail, telephony, email and SMS channels.

The key responsibility of this role will be to ensure campaigns are translated from campaign brief and to contribute to the maintenance of campaigns which will include making changes to improve performance of campaigns and documenting all the changes.

At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey.

Key Responsibilities

• Create, manage, and execute the monthly campaign schedule timely and accurately
• Run morning and end of day reports by agreed timelines
• Monitor Deliver email campaigns and real time campaigns daily, raising any issues to Management
• Ensure administration logs and campaign trackers are kept up to date for audit purposes
• Participate and communicate effectively in team meetings
• File and manage campaign output reports daily, escalating any arising issues
• Manage and log BAU requests and email execution briefs (EEBS) and escalate or feedback any issues to the requestor.
• Ensure data integrity through following internal QA processes, identifying issues and escalating through correct channels
• Effectively manage relationships with key stakeholders to ensure that they are kept up to date with any issues affecting timely and accurate campaign deployment
• Identify and escalate opportunities for improvements in marketing and operational performance
• Identify and recommend any improvements in the BAU processes on an ad hoc basis
  
  

Skills And Experience Required

• Strong Administration skills Proficient in Microsoft Outlook, Word, Excel and PowerPoint
• Strong communication & interpersonal skills – ability to communicate with all levels of management
• Ability to work well in a team environment and build lasting working relationships
• Ability to work independently; with a 'can-do' proactive attitude
• Attention to detail is a MUST to ensure customer data is treated correctly.
  
  

We offer lots of great benefits! Some of which include:

• Competitive salary and annual discretionary bonus
• 25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leave.
• Training opportunities as well as clearly defined career progression
• Health cash plan – employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service.
• Attractive company pension scheme
• Life assurance – employer funded cover of 4x basic salary
• Dedicated online benefit portal offering access to saving and lending facilities, financial wellbeing and support services:
• Salary Finance – access to savings and borrowing through payroll.
• Car Leasing – access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand-new vehicles.
• Travel Loans – interest free loans to help spread the cost of annual travel tickets.
• Cycle to Work – tax efficient bike and cycling equipment worth up to £1,000.
• Health & Wellbeing – discounted gym membership, online virtual workout sessions, online culinary classes
• OnHand – Giving you the opportunity to be an Eco & Social volunteer via a handy app. Volunteer individually or in groups to get involved in Youth Mentoring, Food Poverty, Homelessness & Elderly help.
• Employee Assistance Programme – specialist advice and support on issues such as finance, relationships, illness and family issues
• Free Domestic & General protection plan – one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends.
• Employee discounts – access to discounted Sky TV and broadband packages, together with a range of discounts for 100s of online and high street retailers
  
  

Domestic & General are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.

Please note that we have a thorough referencing process, which includes criminal record checks.

At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey.