Campaign Manager

Job Title: Campaign Manager

Contract Type: Fixed Term Contract – 9 months

Location: Bradford, Chatham, Petersfield or London

Occasional Travel To Other Offices May Be Required.

Working Pattern: Hybrid—typically 1 to 3 days a week in the office. Part-time or flexible arrangements are considered to support work-life balance. A fear of losing your current working flexibility shouldn't hinder you from applying for new opportunities, which is why we aim to match your existing flexible working arrangements where possible.

What We Offer

• Holidays: 25 days holiday up to 30 days (depending on service)
• Pension: We know it is important to save for the future, that is why we will contribute up to 10%
• Maternity/Paternity: We realise that family time is important, we offer enhanced maternity (after successful completion of probation) and 4 weeks paternity leave
• Volunteering: 2 paid days to ‘give back’ to the charity of your choice
• Development: LinkedIn Learning for all
• Finance: Snoop Premium available to all colleagues
• Medical: Opportunity to opt in for Private Medical Insurance
• Bonus: Discretionary annual bonus

The Role

As a Campaign Manager you will be reporting to the Head of Existing Customer Marketing.

As the Campaign Manager, you will lead the planning, execution, and optimization of complex marketing and communications programs for Vanquis' existing customer initiatives, including Gateway development.

Your expertise will shape our marketing strategy, ensuring flawless execution across channels such as direct mail, SMS, email, statements, In-App notifications, and more. You will also play a vital role in aligning with internal stakeholders, managing budgets, and maintaining compliance with regulatory standards.

As a Campaign Manager, You Will

• Strategic Leadership: Develop and implement the marketing strategy for existing customer programs, aligning activities to broader business objectives.
• Campaign Management: Oversee multiple concurrent marketing initiatives across various business lines (cards, loans, savings), ensuring delivery on time and within budget.
• Budget Ownership: Manage budgets, driving positive ROI while continuously seeking opportunities for cost optimization.
• Channel Expertise: Lead activity across diverse channels, building a test-and-learn framework to optimize performance.
• Stakeholder Collaboration: Partner with internal teams, including Credit Risk, Compliance, and Product, as well as external providers, to deliver innovative marketing solutions.
• Performance Insights: Regularly report on campaign metrics, addressing performance gaps and identifying growth opportunities.
• Compliance Focus: Ensure all activities meet regulatory and customer conduct requirements.

What We’re Looking For

• Proven experience delivering results in a marketing or commercial environment.
• Expertise in managing and optimizing channels like direct mail, email, SMS, and CRM platforms (e.g., Adestra, Salesforce Marketing Cloud).
• Strong project management and creative development skills, with a focus on maximizing customer impact.
• Comprehensive understanding of financial services marketing and related regulations.
• Ability to define, measure, and report on campaign performance against commercial targets.
• Exceptional campaign and budget management skills.
• Advanced knowledge of segmentation, financial promotions, and compliance processes.
• Strong problem-solving and analytical abilities.
• Effective communication and influencing skills at all levels, including senior management.
• A collaborative approach with a track record of driving cross-functional success.

The Interview Process

• 30-minute call with Talent Acquisition.
• Up to 1 hour technical and competency based interview with the Hiring Manager
• 30-minute presentation (a case study of your choice to present your skill set) with our Senior Manager and a colleague

Offers are subject to satisfactory background checks, including credit, fraud, and employment references.

Who We Are

At Vanquis, we have a simple purpose: to deliver caring banking so our customers can make the most of life’s opportunities. Established in 1880, we’re now a FTSE All Share company and leading specialist bank. We lend responsibly, providing tailored products and services to over 1.75 million UK customers.

We take care of our colleagues as well as our customers, working hard to create a rewarding and supportive work environment. That means competitive salaries, benefits, and a Group-wide recognition scheme. Everyone can enrol in our pension and after six months, you can join our ‘Buy As You Earn’ scheme.

We’re about more than financial rewards though. We give everyone a voice in the business and room to be their authentic self. And we know you’re here to build your career, so we help every colleague with training and development opportunities. Making sure there’s always something new to learn.

Vanquis Bank is an Equal Opportunity Employer

Here at Vanquis Banking Group, we embrace everyone’s unique strengths and identities to be themselves at work. Regardless of how you identify yourself, your sexual orientation, martial or civil partner status, race, colour, nationality, ethnic or national background, faith, disability, or age – your experiences and background help enrich our teams, and most importantly help support our customers in the best way possible. At the end of the day, it's our people that help us to fulfil the reason why we’re here in the first place: to help put people on a path to a better everyday life.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available to help. You can contact us at careers@vanquis.com