Job Summary
Primary Care Doncaster Ltd is developing a wide range of services to support general practice across the City and is looking at innovative ways to develop its workforce.
We are recruiting Care Coordinators to join our team!
This role will be working in the North West Primary Care Network.
This is an exciting opportunity in which you will gain experience and make a real impact. This role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver excellent service within the Primary Care Networks.
Main duties of the job
The ideal candidate should either be educated to NVQ Level 3 or have equivalent knowledge and experience of office procedures; including a wide range of administrative systems and software. Previous experience of Primary Care or the NHS would be an advantage, however is not essential.
The successful candidate will need to be flexible in their approach to work as the role will be working primarily across the Primary Care Networks, within various practices in Doncaster to undertake duties including;
Help and support the multi-disciplinary team (MDT) meetings and patient case management
Support the MDTs to deliver effective and co-ordinated care for vulnerable and frail adults; including those at high risk of hospital admission
Help people manage needs, e.g. answering queries, managing appointments
Assist people to self-manage their health and wellbeing
Support patients to utilise decision aids in preparation for shared decision-making conversations
Further details can be found in the attached job description.
About Us
Primary Care Doncaster Ltd is developing a wide range of services to support general practice across the City and is looking at innovative ways to develop its workforce, due to interest by a significant number of GP practices and Networks within the town.
As a PCD employee you will have access to the generous NHS Pension Scheme and 27 annual leave days per year.
PCD are an equal opportunities employer.
Date posted
06 January 2025
Pay scheme
Other
Salary
£26,311 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
6903233
Job locations
North West PCN
Doncaster
DN4 8QN
Job Description
Job responsibilities
To work closely with teams to help and support the multi-disciplinary team (MDT) meetings and the ongoing patient case management. This will involve linking with GP surgeries and a range of Community Health Services.
To support the MDTs within the Primary Care Network (PCN) to deliver effective, co-ordinated care for vulnerable and frail adults, particularly those at high risk of a hospital emergency admission, emergency department (ED) attendances or out of hours care.
Responsibilities
Job description Job responsibilities
To work closely with teams to help and support the multi-disciplinary team (MDT) meetings and the ongoing patient case management. This will involve linking with GP surgeries and a range of Community Health Services.
To support the MDTs within the Primary Care Network (PCN) to deliver effective, co-ordinated care for vulnerable and frail adults, particularly those at high risk of a hospital emergency admission, emergency department (ED) attendances or out of hours care.
Person Specification
Qualifications Essential
- NVQ Level 3 or equivalent level of knowledge in office procedures
Experience Essential
- Experience of working under own direction
- Experience in a patient focused environment
- Evidence of experience in wide range of administrative systems and software programmes
Desirable
- Experience of supporting service improvement
- Previous experience in NHS/Primary Care/Local Authority role
Skills Essential
- Experience of planning and organising complex meetings/agendas
- Evidence of working with IT systems
- Evidence of ability to support collation and analysis of data
- Verbal, written, and interpersonal skills
- Ability to provide and receive complex information
Desirable
- Experience of using a medical software package e.g. SystmOne and EMIS Web
- Proven track record of effective use of networking and influencing skills
Person Specification Qualifications Essential
- NVQ Level 3 or equivalent level of knowledge in office procedures
Experience Essential
- Experience of working under own direction
- Experience in a patient focused environment
- Evidence of experience in wide range of administrative systems and software programmes
Desirable
- Experience of supporting service improvement
- Previous experience in NHS/Primary Care/Local Authority role
Skills Essential
- Experience of planning and organising complex meetings/agendas
- Evidence of working with IT systems
- Evidence of ability to support collation and analysis of data
- Verbal, written, and interpersonal skills
- Ability to provide and receive complex information
Desirable
- Experience of using a medical software package e.g. SystmOne and EMIS Web
- Proven track record of effective use of networking and influencing skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Primary Care Doncaster Ltd
Address
North West PCN
Doncaster
DN4 8QN
Employer's website
https://www.primarycaredoncaster.co.uk/ (Opens in a new tab)