Claims Handler

Basingstoke, England, United Kingdom

12/19/2024

Job Posting End Date: January 21

Who are we?

We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.

The role

What will you be doing?

Claims Handler

Basingstoke

Hybrid

2 days per week in office

What will you bring?

We are holding a Recruitment Event in our Basingstoke office (Unum House, Basing View, Basingstoke, RG21 4EQ) on Tuesday 28th January! There will be a morning and afternoon session.

The day will include an introduction to the Unum & the Claims department, a competency interview and written & numerical exercises. We will send a case study to you to complete ahead of the day.

Our Talent Acquisition Team will be in touch with you to discuss further details around the Hiring Event once you have applied. If you are successful on the day, we have a start date set for March!

The Claims Handlers Proactively Manage And Investigate Claims To Support Our Customers And Develop Strong Relationships. To Be Successful In This Position You Will

• Be proactive, curious and a confident communicator
• Have an excellent Telephone Manner
• Speak to senior executives, C-suite and HR Directors
• Manage a portfolio and work in a varied and fast-paced environment
• Be an analytical and investigative thinker, spotting patterns and anomalies
• Work alone and autonomously, as well as collaboratively in a team
• Be able to use IT internal systems on a day-day basis, including reporting.
  
  

The Successful Claims Handler Can Expect

• Full training
• Generous Bonus
• Pension scheme
• Life, medical and income Insurance
• Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion
• 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays)
• Salary sacrifice electric car scheme with free on site electric chargers.
  
  

Previous successful applicants have been from backgrounds in: case management , insurance sales, insurance, Banking, Investigative work or as a claims handler.

From our experience, this position is commutable from Farnborough, down to Guildford or Horsham and across to Crawley and surrounding areas.

Why join us?

At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.

We’ve built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless.

If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to careers@unum.co.uk.

Company

Unum UK