Client Product Manager

  Client Product Manager 

At Westcoast, we take pride in distributing some of the most renowned global IT brands to resellers, retailers, and organizations across the UK and beyond. As an innovative and inclusive company, we thrive on teamwork and the diverse talents of our people. We invite you to turn your passion into a rewarding career with us! 

The Role 

As a member of the Client Product Management team, you will collaborate closely with your colleagues to manage relationships with vendor category managers and account managers, as well as directly engage with top customers. You will serve as the primary contact within Westcoast for the Client portfolio. 

The ideal candidate will be commercially savvy, possess a positive attitude, be proactive, ambitious, and detail-oriented. You will instil confidence in both customers and internal sales teams regarding the positioning of Client solutions. Becoming a resident expert on the portfolio, you will understand and communicate the features and benefits to both resellers and end users. 

Your Day-to-Day Responsibilities Will Include: 

• Develop and maintain key stakeholder relationships internally and externally, including with key resellers, to effectively deliver growth plans. 

• Manage the forecasting and planning of stock profiles, business plans, and customer commercials. 

• Support Westcoast sales teams as a product overlay. 

• Regularly engage with vendor contacts and actively promote vendor priorities. 

• Maintain and develop go-to-market tools. 

• Proactively drive Client sales and build a robust pipeline of opportunities. 

• Collaborate with the marketing team to ensure effective channel promotion. 

• Serve as the product expert on the portfolio and train Westcoast sales teams to be self-sufficient where possible. 

• Attend relevant vendor training or events. 

Is this the role for you?  

To be successful in this role you will have some of the following skills and experience and the desire to develop in other areas:  

• Previous experience in sales or product management. 

• Experience working within the IT channel (desirable). 

• Proactive account management skills. 

• Ability to work well under pressure. 

• Experience conducting client visits (desirable). 

• Strong communication and interpersonal skills. 

• A disciplined and strong work ethic. 

• Beneficial computing knowledge. 

• Confident decision-making abilities. 

• Proficiency in Word, Excel, and email packages. 

What’s in It for You? 

This is a fantastic opportunity to immerse yourself in the IT industry, build lasting relationships, and grow with a Sunday Times Top Track 100 company. 

• Growth Opportunities: We offer training and development opportunities to help you reach your full potential. Whether it’s funded apprenticeships, work-based studies, or professional qualifications, we’ve got you covered. 

• Generous Benefits Package: Enjoy 25 days of holiday, employee referral bonuses, perks and discounts 

• Wellbeing Support: Access to Westcoast Wellbeing services including mental health counseling, virtual GP services, physiotherapy, life insurance, eye care schemes, and more. 

• Community & Connection: Our teams enjoy social and charitable events throughout the year, fostering a strong sense of belonging. 

What’s Next? If you’re ready to join a company that values its people and rewards success, click apply to start the quick application process (5-6 mins). 

Please note: Due to the high volume of applications, we may not be able to provide individual feedback for every candidate. If you don’t hear from us within 14 working days, we’ve moved forward with other applicants for this role, but we encourage you to explore future opportunities with us.