Clinical Research Site Manager

MAC is a full-service global Contract Research Organisation (CRO). We also own a network of research sites. Our mission is to serve with honesty and integrity to make an outstanding contribution to human health.

Due to internal progression, we are now looking to recruit a Clinical Research Site Manager/Director at our site in Cannock, South Staffordshire.

The focus of the role is to ensure the smooth running of business activities, by leading the MAC clinical team to meet/exceed business projections in accordance with ICH-GCP and MAC SOPs whilst optimising on profitability.

KEY SKILLS, KNOWLEDGE AND QUALIFICATIONS REQUIRED:

• Previous Management experience.
• A Clinical Research background e.g. Nursing/Medical/Research.
• Previous experience of delivering on kpi's within a target driven environment.
• Ability to achieve business targets by developing/contributing to strategies and campaigns with the clinical, recruitment and patient liaison teams.
• Demonstrates a sound knowledge of ICH/GCP.
• Demonstrates authority and maturity in discussions with medical professionals, sponsors, staff and senior management.
• Can demonstrate problem solving, analytical, organisation and time management skills in a calm, efficient and effective manner.
• Excellent managerial skills: coaches, guides, and professionally develops those reporting to them, and leads by example.
• Exhibit customer focus, flexibility and team spirit.
• Conduct annual Personal Development Plan (PDP) of site team members.
• Identify and support the training and development needs of individual members of staff.
• Lead the site team in pursuit of clinical excellence and high standards of patient care.
• Set a positive example to all colleagues.
• Ensure that all Standard Operating Procedures and Policies are adhered to at site level.
• Attend and contribute to Clinical Operations Group meetings, and cascade relevant information to site staff.

Planning and organising

• Monitor workload to ensure the appropriate allocation of duties.
• Reporting and updating relevant issues to the Medical Director/ Company Director’s where necessary.
• Contribute to forward planning for studies to start – input into feasibility process, accelerate start up times and First Patient, First Visits.
• A strong commercial awareness, contributing positively to maximise targets for patient recruitment.
• Monitor the progress of studies on a weekly basis against the recruitment plan.
• Maximise clinic utilisation.

Admin

• Ensuring effective and timely root cause analysis, corrective and preventive actions on non-conformances/potential non-conformances identified by QA or other staff.
• Report study statistics timely and accurately.
• Responsibility for clinical areas, including staff training for clinical areas including lab training, venepuncture, ECG training.
• Ensuring job descriptions and training files are current.

Benefits

• Health Insurance
• Free onsite parking
• 25 days annual leave (increasing in increments to 30 days after 6 years' service)
• Your birthday off work

MAC Clinical Research invites applications from highly motivated candidates, with a desire to fulfil their full potential. You will be working with an organisation that sees you as an investment and is keen for you to achieve your career aspirations.

Please email maccareers@macplc.com should you require any special arrangements or reasonable adjustments to be made throughout this selection process. This will enable us to accommodate your request as necessary.