Clinical Solution Specialist

Crawley, England, United Kingdom

11/30/2024

We don’t just build technology. We build hope.

Are you a seasoned professional in Radiation Oncology, ready to make a direct impact on cutting-edge healthcare technology?

As a Clinical Solution Specialist at Elekta, you'll serve as the voice of the clinical end user, playing a crucial role in shaping innovative solutions that enhance patient care. Drawing on your clinical expertise, you’ll support the development of ground breaking technologies through all stages of the product lifecycle, from design and validation to regulatory compliance.

You'll also contribute to our established product portfolio by driving feature enhancements, providing training to colleagues, and managing escalated clinical support issues.

What You’ll Do At Elekta

Your responsibilities will be (but not limited to)

• Utilize expertise in Radiation Oncology within a commercial organization to facilitate product releases.
• Collaborate with stakeholders across engineering, product management, and other functions to provide clinical input during the design, development, and testing stages. Ensure user needs are met by participating in workshops, system demonstrations, global planning sessions, and other events.
• Review and comprehend new product features as defined by Product Management.
• Lead, organize, and participate in validation activities for releases within the Elekta Portfolio. Create and execute all validation deliverables, including documentation, test design, testing, and reporting, in a timely manner.
• Work closely with Technical Authors, Usability, Safety, Training specialists, and Product Management to manage and assist with the delivery of release-associated documentation.
• Collaborate in developing internal training programs for other functions in preparation for general release. Deliver clinical training and support for customers during the pilot phase of product releases.
• Provide pilot customer feedback to relevant teams, such as Product Managers and R&D Engineering.
• Assist regional support teams with clinical issues and handle escalated issues according to established policies and procedures.
• Offer clinical overviews and insights to other parts of the organization as requested, including end-to-end workflows, system demonstrations, clinical reviews of equipment or prototypes, and induction of new employees.
• Develop and propose new ideas, systems, procedures, and ventures to achieve business objectives.
• Maintain continuous professional development, ensuring professional registry and subscriptions are up to date. Take responsibility for your learning trajectory by driving self-development and participating in training courses as agreed within the company’s appraisal process.
• Proactively acquire and distribute knowledge within VPR.
• Undertake tasks as allocated and directed by your Manager.
  
  

The right stuff

• Experience and familiarity with Elekta’s products such as Elekta Linear Accelerators, XVI and iView Imaging, Integrity & Mosaiq.
• Resilient, self-motivated, team player and possessing strong interpersonal skills.
• Excellent written and verbal communication abilities.
• Strong analytical, problem-solving, presentation, and IT skills.#
• Experience with other Elekta product such as Unity, Monaco.
• Experience with products from other vendors.
• Experience to product testing, validation and regulations.
• Familiarity with tools such as JIRA, Polarion, and Salesforce.
  
  

What You Bring

• BSc degree (or equivalent) in a medical field with clinical treatment / dosimetry experience.
• Minimum of 4 years in Radiation Oncology.
• Ability to travel domestically and internationally up to approximately 35% maximum, regular travel averages are lower.
• This role is for working at Crawley Elekta offices 3 days a week as part of a hybrid working model. The pattern is to be primarily defined by any on site testing type activities but led by candidates’ preference during standard working periods.
  
  

What you’ll get:

In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. In addition to this, Elekta offers a range of benefits.

• Hybrid work option (you are required to work on location at least 3 days/week)
• Up to 25 paid vacation days (plus bank holidays)
• Holiday Purchase Scheme
• Private Medical Insurance
• Attractive Employer Pension Contribution Package
• Cycle to work scheme
• Life Assurance
• Onsite subsidized restaurant, offering budget-friendly dining
• Love electric (Electric vehicle salary sacrifice scheme)
  
  

Hiring process

We are looking forward to hearing from you! Apply by submitting your application and résumé in English, via the “Apply” button. Please note that we do not accept applications by e-mail.

Your Elekta contact

For questions, please contact the Global Talent Acquisition Partner responsible, Sarah Elmasry, at Sarah.Elmasry@elekta.com. We do not accept applications through e-mail.

We are an equal opportunity employer

We are an equal opportunity employer. We evaluate qualified applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.