Collaboration and Productivity Technology Specialist

Summary

Salary: Competitive salary and package

Grade: 3B

Reporting Line: Head of EUC Technologies

Contract Type: Permeant

Location: London, Chesterfield , Hybrid

What to expect

Here at the Post Office, we’re steeped in tradition, but we’re going places.

As a Collaboration and Productivity Technology Specialist you will join us on our journey in this truly valuable role, you will be responsible for providing support and guidance on collaboration and productivity tooling and 3rd party integrations. In addition, you will successfully transcend differing levels of knowledge and capability to identify and drive advances in collaboration, productivity tooling, assist with strategic decisions, design governance, change implementation assurance, test monitoring, training of service desk and provide last line of support for issues across the Post Office estate.

Reporting directly into the Head of EUC Technologies the Collaboration and Productivity Technology Specialist you will be responsible for the management of Post Office’s collaboration and productivity platforms. The current solution is based around the Microsoft 365 platform, including Teams, SharePoint, Exchange hybrid and Intune for application delivery.

What we can do for you

Our people are the driving force behind our business, we are proud of the energy, commitment and customer focus we have in common. In addition to the competitive salary we offer, in return for your hard work, you will also receive:

25 days annual leave that increases with tenure

Up to 10% on target bonus opportunity

Access to Benenden Healthcare

Generous pension contribution

Life assurance

Income protection after 12 months service

Full support from our employee assistance programme and access to our employee benefits platform

Ever-evolving learning and development opportunities

At Post Office our commitment to embracing diversity extends beyond just words, we actively foster an inclusive workplace culture that values the unique perspectives and contributions from all colleagues. We believe that Equity, Diversity, and Inclusion is not only important but essential to our success and growth; our priority is building a business that represents the communities we serve across the nation. We are an equal opportunity employer, and we embrace our employees’ differences; Post Office wants people from all walks of life working here and we welcome your application. That’s how we build Everybody’s Business.

What you’ll need to succeed

Ability to be the Subject Matter Expert (SME) in all technologies included within the remit of the Collaboration and Productivity Technology Specialist.

You will:

Possess first-class communication skills with the ability to collaborative and influence

Experience of producing detailed designs and documentation suitable for operational hand over

Strong technical and demonstrable hands-on abilities across EUC technologies: M365, Teams, SharePoint, Exchange, Yammer, Power Platform

Proven support of these EUC technologies and complex technical requirements in large enterprise environments

Experience managing technical requirements with 3rd parties and suppliers

Ideally, you will possess the below certifications:

• MS-700: Managing Microsoft Teams

• Microsoft 365 Certified: Teamwork Administrator Associate