Commercial Vehicle Build Specialist

Bristol, England, United Kingdom

12/13/2024

At Ayvens, progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

This role will require travel to the Slough office for a minimum of 2 days per week.

The requirements of the role are set out below and in return we can offer an annual salary between £33,000 - £42,000 depending on experience.

Role Purpose

• Ownership of the build process for commercial vehicles and the day-day relationships with the commercial vehicle, dealer, converter and ancillary equipment supply chain.
• Ensure maximum customer satisfaction, through owning the build process and ensuring customer’s and LeasePlan colleagues are kept updated on build plans.
  
  

Role Specifics

• Ensure vehicles are built in-line with agreed specification, on time and are fit for purpose.
• Support the CV, CSC, Order and CS&Q teams on commercial vehicle / specialist build management requirements.
• Ensuring the regular populating of production planning software (Smartsheet) to enable the accurate scheduling and progressing of vehicles in build.
• Preparation of vehicle ‘portfolio’ of specification for handover to Technical / in-life teams, including the data storage of detailed specifications & compliance data.
  
  

Relationship Management

• Manage the day-day relationships with converters, dealers and other 3rd party associated service providers.
• Support Tender & Implementation teams for new opportunities where build management is required
• Ensuring regular communication with CS&Q in relation to client specific requirements such as driver packs, fuel cards etc
  
  

Financial Control

• Ensuring CV, CS&Q and Account Management teams are aware of issues relating to price changes, supply terms and general delivery delays.
  
  

Reporting & Systems (including Service Level Agreements - ‘SLAs’)

• Manage all activity through the Smartsheet (or equivalent), setting and maintaining clear milestones, actions and accountability
• Ensuring accurate forecasting of the delivery of vehicles going through build management
• Meet all agreed SLA’s and Key Performance Indicators (KPI’s) linked to build management
• Maintenance of full accurate customer records in accordance with GDPR requirements
  
  

Required Knowledge & Experience

• Evidence of relevant industry knowledge
• Experience in project management
• Degree or Project Management experience led equivalent
• Experience in supplier & client relationship management
• Fluent in business English language - written and verbal
• Good level of knowledge and experience of the build process for complex vehicle production – commercial vehicle ideally
• Knowledge of working in a Commercial and Financial environment.
• Experience of working in teams and managing stakeholders.
• Ability to work independently.
• Working knowledge of core Microsoft applications (Word and Excel).
• Smartsheet experience an advantage but willingness to learn quickly is essential
• Ability to attend client & supplier meetings
• Current driving licence
• Strong & confident communicator at all levels
• Confidence in working across numerous departments
• Team player
• Strong customer & supplier management skills
  
  

Why Ayvens?

With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.

• ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025.