Commercial Visual Manager

London, England, United Kingdom

12/24/2024

At Mountain Warehouse we want to help everyone enjoy the great outdoors and we want our customers to feel like they have found the perfect place to start their journey. This is also true of those who work in our teams and we want you to be part of our every growing and ever-changing journey.

This is a new role we are looking to introduce to the business to lead our field visual merchandising journey - creating a modern and consistent look in stores that supports our business values of providing value for money for our customer in an easy to shop environment.

What We Are Looking For:

• An experienced retail leader who is passionate about improving the commerciality of stores
• Someone who can demonstrate strong implementation of commercial and visual strategies across a wide, varying store portfolio
• A proactive, organised, commercial leader who will help build a structured plan to create consistency across our stores and support our aggressive store opening program
• A key link between the field and HO teams – create a clear line between what the VM co-ordination team produce and the practical implementation of this at store level.
• Someone who can identify opportunities and feedback solutions on how to improve ways of working
• Someone who can understand and utilise reports, store profiles and company tools to make commercial decisions
• Proven experience of successful training and developing of visual merchandising skills at varying levels
• Flexibility around a hybrid office/field role that will include travel and occasional overnight stays
  
  

In your role, you will:

• Managing a team of Field Visual Merchandisers supporting schedules, communication, training and development
• In put into the Commercial Retail and Field VM strategy focussing on Training, Upskilling and Consistent Implementation across the estate
• Identifying and utilising key in store colleague support to assist with the roll outs of VM strategies
• Supporting store communications around promotional and visual merchandising guidelines ensuring launches and strategies can be successfully implemented in stores
• Working cross functionally with Trading, Commercial, Retail, Store Design and store opening teams
• Consistently achieve and drive results and being able to meet deadlines and business priorities
  
  

Behaviours you will display:

• Strong organisational skills
• Clear communicator across many levels
• Able to manage a team remotely
• Ability to change quickly and adapt
• Able to challenge constructively
• Ability to build strong interpersonal relationships
• Work well under pressure and enjoy a challenge
  
  

What is in it for you? 

• Competitive salary
• Holiday allowance
• 50% staff discount & 25% for family and friends
• Pension scheme
  
  

In 1997, we launched Mountain Warehouse to make the outdoors accessible to everyone by offering value for money product and exemplary customer service.

The outdoor industry had become very jargon heavy and we wanted to create a brand that would cater to our mothers and our neighbour’s kids as well as seasoned professionals who understood the technology.

Our expansion since then has seen the brand grow and the product evolve, but the small family business that makes MW special has remained. Great product is at the heart of everything we do.

As we expand internationally we employ a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our range through its paces.

Welcome to our journey.