Community Manager

London, England, United Kingdom

12/10/2024

Community Manager – Build and Lead a Thriving Social Value Movement

Social Value Portal is embarking on a new journey, and we need a passionate Community Manager to take charge of building and growing our vibrant community from the ground up. This is a rare opportunity to shape and lead a vital role in an organisation committed to creating £100bn in social value to benefit people, places, and the planet. With a competitive salary of up to £60,000, industry-leading benefits, and a mission-driven culture, this is your chance to make a difference while growing your career.

Join us in London with hybrid working (2–3 days office-based) and flexible hours, where you'll be part of an energetic marketing team dedicated to innovation and impact.

Key Responsibilities

• Build and manage unique communities, including the National Social Value Taskforce (NSVT), SVP Members, SPP Community, and other key networks.
• Own the communications strategy, crafting compelling content that fosters engagement and drives membership growth.
• Plan and execute engaging online and in-person events, including conferences, webinars, and meetings.
• Collaborate with marketing, customer success, and sales teams to ensure alignment and amplify impact.
• Manage community platforms and leverage tools like HubSpot and Salesforce to optimise outreach.
• Act as the voice of the community, providing feedback to improve products and services.
  
  

What We're Looking For

• Proven experience in community management, with a track record of building communities from scratch.
• Strong marketing and communication skills, including social media and email campaigns.
• Event management expertise to coordinate high-quality events.
• Hands-on experience with CRM and email automation tools (HubSpot, Salesforce, etc.).
• Exceptional stakeholder engagement and project management abilities.
• A self-starter with the confidence to own a role and work autonomously.
• Experience in a fast-paced, high-growth environment (start-up or agency experience is a plus).
  
  

What's in it for You?

• Competitive salary: £50,000–£60,000 per annum dependent on experience.
• 25 days holiday, UK bank holidays, your birthday off, and holiday increases after three years.
• Flexible and hybrid working arrangements to suit your lifestyle.
• Private medical insurance from day one and a £400 annual learning budget.
• Cycle-to-work and electric vehicle schemes.
• Generous parental leave, including six months fully paid maternity leave.
• Volunteering opportunities with six paid days per year to give back.
• An opportunity to make a real difference in an ethically entrepreneurial organisation.
  
  

Take charge of a mission-driven community and help us create a better world. Click to Apply and make your mark at Social Value Portal.

Location: London (hybrid: 2–3 days office-based)

Hours: Full-time