Compliance Officer

Manchester, England, United Kingdom

12/5/2024

Department: Operations

Location: Manchester, UK

Description

Empowering organisations to achieve their highest potential.

At Alcumus ISOQAR, we draw on our experience, knowledge, and ambition to empower organisations to achieve their highest potential. Through a portfolio of progressive solutions, we work with customers to strengthen their business through ISO certification, ISO training and consultancy, all delivered by our inhouse expertise.

The Compliance Officer will be responsible for managing ISOQAR's quality and compliance requirements. This role ensures that our certification processes and operations adhere to all relevant legal, regulatory, and accreditation requirements. The Compliance Officer will be instrumental in developing, implementing and monitoring policies and procedures to maintain and enhance our compliance framework as well as managing, conducting and participating in our internal audit programme and accreditation assessments.

What That Means Day To Day

• Oversee the ISOQAR competency framework including the development and assurance of competency criteria and tests of understanding.
• Support the scheme management for ISO 9001 including assessing and managing changes, identifying and implementing improvement opportunities, and assisting in the approval of ISO 9001 Lead Auditors.
• Assist in the maintenance of the ISOQAR Management System.
• Develop, implement and monitor compliance policies and procedures.
• Facilitate the ISOQAR forums for compliance and impartiality.
• Support to ensure that certification activities comply with applicable standards, regulations, and accreditation requirements.
• Support the development and implementations of a robust internal audit programme.
• Conduct regular audits and assessments to identify potential compliance risks and areas for improvement.
• Support colleagues with their response to improvement requirements.
• Support the New Product Development process and compliance aspects of other projects.
• Provide guidance and training to staff on compliance-related matters.
• Stay up-to-date with changes in regulations and standards affecting the certification industry.
• Investigate and resolve escalated compliance issues, complaints and appeals.
• Facilitate the analysis and reporting of compliance data to support resource planning.
• Collaborate with other departments to ensure a cohesive approach to compliance and risk management.
  
  

What You’ll Need To Be Successful

• Excellent knowledge of the certification industry with at least 3 years working experience in relevant areas
• Good knowledge of ISO 17021/17065 requirements
• Knowledge of a range of standards including quality, environmental and health and safety management system standards
• Good understanding of risk assessment and auditing methodologies
• Experience undertaking internal audits
  
  

What You'll Get In Return

Alcumus has a hybrid workplace policy, where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer:

Personal Health & Wellbeing / Benefits

🍼 Enhanced Parental Leave

🌴Generous annual leave

🏥 Healthcare Plan

💟 Annual Giving Day – an extra day to give back to yourself or your community

🚗 Car Allowance (role specific)

🚲 Cycle-to-work Scheme

Future Planning

💰Pension scheme with employer contributions

🧬 Life Assurance – 3X base salary

💸 Rewards Program – access to discounts and cashback

🏫 LinkedIn Learning License for upskilling & development

Interested but don't feel you meet all the requirements?

Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us!

Bring Your Whole Self To Work.

Alcumus is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.

What you can expect if you apply:

• A response to your application within 15 working days
• An interview process consisting of:
• An initial discovery call with the recruiter
• A first stage interview via Microsoft Teams
• Additional interview (likely face to face) with the stakeholders you'll be working with closely in the role
  

We're keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.