Credit Assessment Advisor

Credit Assessment Advisor

Full Time Permanent role

Salary from £26,447, 27 days holiday plus bank holidays, Company Car, onsite parking and wellbeing centre, lifestyle discounts and so much more!

Closing Date: 17th December 2024

As a Credit Assessment Advisor you will gain great exposure to our sales and retailer network. Reporting to a Team Leader the key responsibility will be to deliver a class leading service in underwriting New Business retail and corporate finance applications for the Volkswagen Group Dealer Network. Recognised in the top 10 great places to work in the UK, you will be working in an inspiring workspace for an iconic brand. Competitive salary plus fantastic benefits including company car!

About the role:

As a Credit Assessment Advisor you must have a thorough understanding of all the financial products and services offered by VWFS (UK) LTD and how these products apply to different customer types, combined with strong analytical skills and an understanding of financial accounts.

Responsibilities will include:

• Underwrite finance proposals adhering to the current VWFS policy and procedural guidelines in a professional and timely manner.
• Produce, analyse and distribute, operational reporting and Management Information on the performance of the department to measure delivery against agreed SLA's.
• Develop and maintain key relationships with retailer/dealer groups and internal stakeholders.
• Identify opportunities for improvement and support key initiatives and projects championed by the team
• Provide clear and concise guidance on a defined range of processes and be recognised by others as a point of contact for advice, & process improvement. Receiving and resolving retailer queries or escalations as appropriate
• Assist with training of existing and new members of the Underwriting team and help the Underwriting Team Leader with on-going coaching where appropriate.
• Act as a subject matter expert for their peers and ensure their knowledge of current regulation, policies and procedures is accurate and up to date at all times.
• Assist with auditing of Underwriting decisions and or telephone activity or any additional Quality Assurance activity as directed by the Underwriting Team Leader.

What's in it for you?

We are passionate about employee development by offering ongoing support and training to help people meet their career aspirations. Whether that is to become the next leader within our business or to develop your current tool kit of skills, we support many cross-functional opportunities. We want you to achieve your full potential and enjoy a successful career with us.

About Volkswagen Financial Services

Our mission is straight forward, we want to be 'The Key to Mobility'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.

Volkswagen Financial Services is committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you being your 100% self during our recruitment process, please let us know and we will support you as best we can

As part of our hybrid working arrangements we are giving our colleagues the opportunity to work a minimum of one day in the Milton Keynes office however flexibility is expected and you can work in the office more if you'd prefer.