CRO Lead

Who we are

We are Propeller - a 360° digital agency delivering exceptional online experiences. We form strategic digital partnerships with a broad array of clients with a focus on the hospitality, luxury and lifestyle sectors. Looking to join a brilliant team who love what they do? We're dedicated to delivering exceptional results for our clients by helping them capture digital attention and turn that attention into more conversions, engagement, and bookings.

Key detail

• CRO Lead, £50k-55k (dependent on experience)
• Hybrid working (3 days in our Angel office)
• Minimum of 3 years’ experience
• Digital agency working in the Hospitality, Travel, Food & Drink and Entertainment sectors

What you'll need to succeed:

• Compelling experience and a solid track record of ideating, executing and analysing large-scale A/B & Multivariate tests for a range of clients
• The ability to own A/B test and learn programmes, including the technical delivery of tests
• The ability to plan & implement the CRO strategy to drive improvements to conversion rate and other key KPIs
• Experience in UX research and design and advanced web performance analytics
• Solid experience in using CRO and analytics tools, such as Google Analytics, Optimizely, VWO, and Hotjar, to gather insights and inform optimisation efforts
• The ability to manage multiple CRO projects simultaneously, ensuring on-time and on-budget delivery
• Experience in providing actionable insights and data-driven recommendations to inform business strategies and decisions
• The ability to organise and lead CRO workshops
• The ability to lead client communication for CRO-related workstreams, working closely with the Account Management team, which manages the day-to-day relationship with clients

We're looking for someone who is:

• An experienced CRO professional who can be client facing and efficient with CRO tools
• Strong analytical skills
• Organised, thorough, with a keen attention to detail
• An intuitive thinker who is willing to work autonomously
• Used to delivering to a high standard despite pressure of deadlines
• Consistently proud of the quality of their work
• Willing to speak up and put their opinion across
• An exceptional verbal and written communicator

It would be beneficial if additionally you had:

• Experience working within a digital agency
• Knowledge of SEO

What you get from us:

• 25 days annual leave (excluding public holidays)
• Annual budget for you to spend on your personal wellbeing
• Central London office with our own bar, free drinks & snacks
• Regular social events and after work drinks
• Treats on your Birthday & at Christmas

If this sounds like something you might enjoy, and you feel you would make a difference to Propeller, we would love to hear from you.