Customer Service Representative

Customer Service Specialist / Logistics Coordinator

Vanden Recycling - Northern Ireland, Lisburn

Be part of something special. Join Vanden.

We are on a mission to build the world's largest recycled plastic commodities company. We're not just looking for the ordinary; we need passionate, determined, and resilient people to join us on our journey.

Is that you? Here at Vanden, our people make our business, and we are incredibly grateful for how proactive and resourceful our team is, in every location across the globe. We provide the support and autonomy that allows our people to grow and develop professionally, and we offer in-depth training to equip them for their role while promoting and celebrating teamwork and collaboration.

We exist to make a difference. Where others see 'waste', we see valuable commodities. We want to be the company that creates the most value from plastic waste.

What You’ll Do

Join us in our rapid expansion journey as we embark on a mission to revolutionize the future of Vanden Recycling. Dive into the dynamic world of logistics and customer service, where your every move counts in ensuring our customers receive their products promptly and seamlessly. If you thrive on challenges and possess an insatiable curiosity to unravel the intricacies of our business operations, this role is for you. From coordinating efficient logistics networks to being at the forefront of real-time problem-solving, your impact will be monumental.

This isn't just a job; it's an opportunity to shape the future of sustainable logistics while making a tangible difference every step of the way.

What You’ll Need

Your expertise will be pivotal in orchestrating global Full Container Load (FCL) shipments and coordinating regional haulage operations. Drawing from your extensive network and proven track record of successful collaborations, you'll be at the helm of our logistics endeavors. Your profound understanding of the 2PL & 3PL industries will be the guiding force behind our logistical finesse. While prior knowledge of the plastics sector or the petrochemical industry would be advantageous, it's your knack for forging connections and delivering results that truly distinguishes you.

Experience You’ll Bring

• The Sherlock Holmes of Logistics: You’ll uncover the best transport routes, solve logistical puzzles, and anticipate potential bottlenecks before they occur.
• The Connector: With an extensive network in the 2PL and 3PL industries, you’ll create partnerships that drive efficiency and results.
• The Compliance Guru: You’ll stay ahead of ever-changing compliance regulations, ensuring our operations remain smooth and above board.
• The Problem Solver: Challenges are your bread and butter—you’ll tackle them head-on, finding creative solutions to keep shipments on track.
• The Plastics Pathfinder: If you have prior experience in the plastics or petrochemical sectors, you’ll leverage it to bring unique insights to the role.

A Communicator Extraordinaire

As an exceptional communicator, you'll embody an optimistic and persistent mindset, always eager to surpass expectations. Challenges are your playground—opportunities for growth and innovation. Your commitment to staying abreast of the latest compliance regulations ensures our shipments remain fully compliant, safeguarding our operations and facilitating our expansion. Mediocrity has no place in your vocabulary; you're driven by excellence and fuelled by feedback.

Join Us in Shaping the Future

Ready to embark on this exciting journey? If you're passionate about making a meaningful impact in the world of plastic recycling and eager to elevate our logistics department while contributing to our mission, we invite you to take the next step. Apply today.