Data Centre & Cloud Manager

Position Overview

The Data Centre & Cloud Manager is responsible for monitoring and managing the smooth delivery and operations of all vendors and services provided by the Data Centre & Cloud team to our businesses. This role involves overseeing the deployment and maintenance of new infrastructure, ensuring security and compliance, and optimising performance and cost-efficiency. The Data Centre & Cloud Manager plays a critical role in improving the reliability and resiliency of data centre and cloud services, reducing the number of incidents, and enhancing vendor relations.

This is a management level position that requires strong technical knowledge, excellent interpersonal skills, and the ability to manage a team and processes effectively.

Key Tasks and Responsibilities

In this role, you will:

• Monitor and manage the smooth delivery and operations of all vendors and services provided by the Data Centre & Cloud team.
• Act as the leadership and point of escalation for the Data Centre & Cloud team.
• Oversee the deployment and maintenance of data centre and cloud infrastructure, ensuring it meets business needs.
• Ensure the security and compliance of data centre and cloud services, adhering to industry standards and regulations such as NIST.
• Optimise the performance and cost-efficiency of data centre and cloud services.
• Improve the reliability and resiliency of data centre and cloud services, reducing the number of P1/2 incidents.
• Foster improved vendor relations, ensuring effective collaboration and service delivery.
• Manage cloud environments, ensuring they are secure, compliant, and optimized for performance.
• Collaborate with IT Leadership and other stakeholders to ensure alignment and support for data centre and cloud initiatives.
• Stay updated on the latest technologies and trends in data centre and cloud, incorporating relevant advancements into the organisation’s strategy.

Individual Competencies

You are able to:

• Drive Results - Consistently achieving objectives, even under tough circumstances, pushing self and others to accomplish goals.
• Have Courage - Stepping up to address difficult issues, saying what needs to be said.
• Cultivate Innovation - Creating new and better ways for the organisation to be successful.
• Have a Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies
• Attract and Develop Talent - Attracting, selecting, and developing talent to meet the organisation’s goals and needs.

Key Characteristics

For this role you should be/have:

• Leader – Strong leadership and interpersonal skills to manage and mentor a team.
• Visionary Moderniser – able to think outside the situation on the ground and drive toward best-in-class modern technology and practice.
• Critical thinker – is a problem solver and resolves conflicts.
• Customer Focused – Looks for ways to innovate to improve the focus on the customer.
• Motivated – stays motivated and can deal with resistance.
• Coaching others to build on strengths and improve on weakness; listening to and encouraging regular honest feedback.
• An inclination to drill into detail and to take corrective action early and decisively.

Key Functional Competencies

You possess the following:

• Prepared to breakdown organisational boundaries through collaboration and cross staffing by building strong relationships based on trust with peers.
• Proven project management skills, with the ability to work well under pressure and meet deadlines.
• In-depth knowledge of Data Centre & Cloud concepts, tools, infrastructure and capabilities.
• Experienced with multiple Cloud software products, platforms and vendors.
• Strong vendor management skills, with experience managing third-party relationships.
• Strong professional accreditations / certifications such as ITIL, Azure, AWS, Google etc.
• Language: English (Fluent). Desirable: Second European Language (preferred)
• Excellent Written and Verbal communication skills with people at all levels across the organisation.
• Excellent organisational and time management skills, with the ability to handle multiple priorities.
• Effective negotiation skills to be able to facilitate collaboration with internal stakeholders, vendors and MSPs.
• The ability to translate business requirements into viable technical solutions.
• Strong stakeholder management skills (all directions).
• The ability to communicate complex concepts to technical and non-technical audiences.

Experience / Education

You are/have:

• College diploma or university degree in business, information systems, or technical related subject.
• Minimum of 7 years hands-on, technical experience of working as part of an IT infrastructure team.
• Minimum of 5 years management experience as part of an IT infrastructure team.
• Experience working in the construction materials / industrial manufacturing sector.
• Proven experience of working in a federated matrix model.

Other (Key) Dimensions

• Number of Managed Users: 33k+
• Geographies Supported: 20+ Countries
• Headcount within the IT Operations team: 60+
• Headcount across European IT teams: 450+

What CRH Offers You

• A culture that values opportunity for growth, development, and internal promotion
• Highly competitive salary package
• Comprehensive secondary benefits
• Significant contribution to your pension plan
• Health and wellness programs
• Excellent opportunities to develop and progress with a global organization

Connect your future to CRH

We are curious to learn more about you. At CRH, we believe our mutual differences contribute to the healthy, productive, and enjoyable workspace we create. Please introduce yourself and send us your application.

Is this role not for you, but do you know someone who would love to join the team? Please let us know!

CRH finds it important that vacancies are shared to individuals that may find them interesting and/or could be suitable for the role

Please contact our recruitment team at careers@crh.com.

CRH is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.

Benefits/perks listed above may vary depending on the nature of the employment with CRH and the country where you work.

Please note that we cannot accept any applications submitted through email for GDPR purposes. Candidates must apply through our job portal.

We do not accept candidate introductions for this position from recruitment agencies, unless you have been instructed to do so by our recruitment team.