Delivery Manager

Delivery Manager

Location: London

Package: Negotiable + Benefits

Brown & Brown are looking for a Delivery Manager to provide delivery leadership and agile expertise to 2-3 matrix managed teams (14 to 21 people). Both fulfilling scrum master duties and wider project management activity. Ensure the many epics planned for 2025 are not only done but completed to a high standard that delights our customers.

The day to day:

• Lead sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure team alignment and continuous improvement
• Translate business strategy into actionable project roadmaps and delivery plans.
• Work closely with product owners, stakeholders, and technical teams to define and prioritize product backlogs.
• Remove impediments and obstacles that prevent teams from achieving their sprint and project goals.
• Implement and maintain agile metrics and reporting to track project progress and team performance.
• Ensure effective communication and collaboration across multidisciplinary teams.
• Coach teams in agile best practices and help mature their capabilities.
• Manage and coordinate dependencies between different project streams.
• Complete a minimum of 15 hours of continuous professional development annually.
• Escalate complex issues to senior management when required.
• Work closely with all business areas including Product, Technology, Operations, Finance, and Strategy to ensure alignment and successful project delivery
• Collaborate with leadership to develop and delivery strategies and organizational agile capabilities
• Keep senior management informed about project, risks, and key milestones.
• Work closely with all business areas including Underwriting, Accounts, Operations, Finance, Compliance and Claims to ensure that system delivery is in line with group policy and processes
• Engage with external partners and vendors to manage project interfaces and dependencies

About you:

• Agile certification (e.g., PSM, PMP, SAFe)
• Proven track record of successful agile delivery (min 5 years)
• Exceptional leadership and coaching skills
• Strong communication and stakeholder management
• Advanced problem-solving and conflict resolution skills
• Strategic thinking and change management capabilities
• Deep understanding of agile methodologies (e.g. Scrum, Kanban, SAFe).
• Knowledge of insurance and policy administration systems (useful but not mandatory).
• Jira

The rewards:

• A negotiable basic salary and all the normal benefits you’d expect (Holiday, company pension etc.)
• A collaborative, open and honest environment that is designed to deliver the best outcomes to our clients and staff
• An environment built around supporting and developing our staff with funding available for relevant professional qualifications.