Diagnostic Assistant Bolton

Bolton, England, United Kingdom

1/24/2025

Job Summary

Welcome to FCMS!

We are looking for an enthusiastic Diagnostic Assistant to join our busy and friendly team, working across the Bolton Clinic locations. This is a Bank role and the Clinics are open 7 days a week between 08:00 18:00

Pay: £12.07 per hour

We offer an NHS pension

Main duties of the job

To work as part of a team providing to ensure the smooth operation of community based diagnostic clinics. This will involve dealing with patients, acting as a chaperone, tracking patients through the system, recording data to monitor access times and the maintaining of accurate records of clinics on the computerised Patient Administration System One. To provide additional support within the company as required.

About Us

The ethos of FCMS as a social enterprise, health and wellbeing services provider is to be passionate in its drive to ensure that patients and callers remain the central focus of all that it does. Coupled with excellent and well-established clinical governance systems and extremely effective operational expertise, it has meant that the company has the ability to strategically visualise, develop, and implement award winning services.

Over many years we have invested in our staff so that we have a core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do.

Date posted

15 January 2025

Pay scheme

Other

Salary

£12.07 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

U0051-25-0004

Job locations

Bolton Medical Centre

21 Rupert Street

Bolton

BL3 6PY

Job Description

Job responsibilities

Key Responsibilities:

• To support qualified clinicians in supporting patients seen within Diagnostics
• Acting as a Chaperone to safeguard patients and colleagues.
• Work to attain the service KPIs and targets
• Ensure all patient contact is recorded in a timely manner on the IT systems to enable tracking of patient outcomes, both in real-time to support ongoing intervention planning and retrospectively to understand the impact of the service.
• To ensure mandatory training is kept up to date.
• Acknowledge and accommodate barriers to communication and understanding including speech, hearing, language, and emotion.
• Flexibility in attending organised educational updates and eagerness to expand on current knowledge base and cascading new educational information to colleagues whenever possible.
• Inform the Clinical Manager of any untoward incidents Work within all relevant policies and procedural guidelines e.g., infection control, safeguarding, chaperoning and risk management.
• Dispose of clinical waste in a safe manner
• Contribute to infection control measures by adhering to infection control policies/procedures.
• To follow systems and procedures to ensure that each patients journey is managed effectively and in a timely fashion.
• To ensure that patient information is available to relevant healthcare professionals when it is required.
• To assist in the development of systems to ensure continued efficiency.
• To assist in improving the quality of information provided to patients at all times.
• To ensure all information collected is held securely and in confidence
• To undertake relevant training where necessary
• To respond quickly to requests for information in accordance with policies and procedures and to be responsible for following the procedures relating to data quality standards for health records.
• To carry out other relevant duties as instructed by the Head of Diagnostics.
  
  

This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence).

Disability Confident Employer - As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. You will be expected to fulfil your mandatory safeguarding training at the level applicable to this role.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please note we are unable to support visa applications at this time

Key Responsibilities:

Job description Job responsibilities

• To support qualified clinicians in supporting patients seen within Diagnostics
• Acting as a Chaperone to safeguard patients and colleagues.
• Work to attain the service KPIs and targets
• Ensure all patient contact is recorded in a timely manner on the IT systems to enable tracking of patient outcomes, both in real-time to support ongoing intervention planning and retrospectively to understand the impact of the service.
• To ensure mandatory training is kept up to date.
• Acknowledge and accommodate barriers to communication and understanding including speech, hearing, language, and emotion.
• Flexibility in attending organised educational updates and eagerness to expand on current knowledge base and cascading new educational information to colleagues whenever possible.
• Inform the Clinical Manager of any untoward incidents Work within all relevant policies and procedural guidelines e.g., infection control, safeguarding, chaperoning and risk management.
• Dispose of clinical waste in a safe manner
• Contribute to infection control measures by adhering to infection control policies/procedures.
• To follow systems and procedures to ensure that each patients journey is managed effectively and in a timely fashion.
• To ensure that patient information is available to relevant healthcare professionals when it is required.
• To assist in the development of systems to ensure continued efficiency.
• To assist in improving the quality of information provided to patients at all times.
• To ensure all information collected is held securely and in confidence
• To undertake relevant training where necessary
• To respond quickly to requests for information in accordance with policies and procedures and to be responsible for following the procedures relating to data quality standards for health records.
• To carry out other relevant duties as instructed by the Head of Diagnostics.
  
  

This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence).

Disability Confident Employer - As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. You will be expected to fulfil your mandatory safeguarding training at the level applicable to this role.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please note we are unable to support visa applications at this time

Person Specification

Specific Job Requirements Essential

• Be capable of performing safe manual handling and assisting patients
  
  

Qualifications Desirable

• Educated to GCSE/O Level standard including English Language and Mathematics or equivalent training or healthcare related qualification.
  
  

Experience Essential

• Experience of computer programmes and IT systems.
• Able to work under pressure and have a degree of resilience.
• Able to demonstrate effective partnership/team working
  
  

Desirable

• Information Governance understanding and awareness.
• Experience within a healthcare environment
• Experience of clinical systems
• Clinical governance understanding and awareness
  
  

Skills, Knowledge & Competencies Essential

• Communication skills (verbal and written)
• IT skills
  
  

Other Essential

• Being able to work with our corporate values
• Enthusiastic and positive
• Approachable
• Team Player
• Always aims for excellence
• Ability to produce creative solutions to issues
  
  

Person Specification Specific Job Requirements Essential

• Be capable of performing safe manual handling and assisting patients
  
  

Qualifications Desirable

• Educated to GCSE/O Level standard including English Language and Mathematics or equivalent training or healthcare related qualification.
  
  

Experience Essential

• Experience of computer programmes and IT systems.
• Able to work under pressure and have a degree of resilience.
• Able to demonstrate effective partnership/team working
  
  

Desirable

• Information Governance understanding and awareness.
• Experience within a healthcare environment
• Experience of clinical systems
• Clinical governance understanding and awareness
  
  

Skills, Knowledge & Competencies Essential

• Communication skills (verbal and written)
• IT skills
  
  

Other Essential

• Being able to work with our corporate values
• Enthusiastic and positive
• Approachable
• Team Player
• Always aims for excellence
• Ability to produce creative solutions to issues
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

FCMS

Address

Bolton Medical Centre

21 Rupert Street

Bolton

BL3 6PY

Employer's website

http://www.fcms-nw.co.uk/ (Opens in a new tab)