Direct Sales Coordinator

Coleshill, England, United Kingdom

12/4/2024

Air Liquide MedGas aims to provide customers with medical products, healthcare specialty ingredients and services that contribute to protecting vulnerable lives. Our ambition is to be a leader in its industry, deliver long term performance and contribute to sustainability - with a strong commitment to climate change and energy transition at the heart of its strategy.

How will you CONTRIBUTE and GROW?

You will have a proven track record within Telesales from initial contact to closure. Possessing strong commercial acumen, new business development and have an in-depth understanding of the importance of customer service. A key driver to the success of this position will be the implementation of Digital solutions to support the commercial activity. Previous experience in this field will be essential. The role also requires a high level of interaction with your sales colleagues as well as other internal business stakeholders, particularly with the Supply Chain and Operations teams.

• By administering, driving and developing sales to support business targets and objectives via self generation, use of marketing data and leads through Digital platforms.
• Managing the on-boarding of new customers through digital platforms.
• Maintaining and updating customer databases on SalesForce.com. to capture and analyse sales activity. (SalesForce knowledge is preferable, however training will be provided.
• Making outbound calls to prospective customers - business to business calls.
• Booking appointments and engaging with prospective / existing customers.
• Supporting the Sales team to deliver the sales targets.
• Analyse customer sales data, qualify prospects and determine specific actions.
• Calling, emailing, or responding to customers to follow up initial sales contacts.
• Sourcing and managing leads from business database the internet and email campaigns.
• Explaining and promoting the product to prospective clients.
• Planning targets and assisting proposal writing
• Assisting in the preparation of RFIs, RFQs & ITTs.tender documents.
• Collating, analysing and preparing business reports.
• Assisting with marketing activities.
• Preparing sales pitches.
• Organising business meetings, preparing agenda and keeping minutes.
• Associated admin support / duties as and when required.
• To assist the Operational & Sales activity within MedGas, as and when required.
• Ensure customer satisfaction is the highest priority.
• Ensure that associated administration is carried out on a daily basis.
  
  
  

Are you a MATCH?

• Experience in selling B2B in either a medical, manufacturing or gas environment.
• Good standard of numeracy and literacy / Accurate data inputting skills.
• Experience in Digital sales platforms: websites / ePortals.
• Self-motivated attitude.
• Excellent verbal and written communication skills.
• Knowledge of administrative procedures and systems.
• The ability to communicate using emails and word processing.
• Confident and friendly telephone manner.
• IT skills essential / Salesforce experience preferable
• Able to handle rejection and move forward.
• Tenaciousness is key, , this is a high activity Telephone sales position, and a requirement to be able to pick up the phone day after day is essential to be successful.
  
  
  

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.