Director, Client Leadership

Greater London, England, United Kingdom

12/19/2024

About The Role

We are hiring a Director to join the Apple Services Client Leadership and Planning team in London. This is an opportunity to be part of the team responsible for Apple Services internationally (EMEA & APAC) and work on one of the world’s most iconic brands. Apple Services is an exciting and growing part of Apple’s business and this role will be focused on services such as Apple Music, App Store, iCloud, Apple Arcade, Apple Pay and more.

The role will coordinate all aspects of media planning, including Strategy, Planning & Execution, as well as Reporting & Insights, with a particular focus on digital and performance media. As we continue to grow our central digital activation hub based in London, a deep understanding of digital and performance activation will be crucial to success.

The Director will be responsible for developing a strong relationship with a range of Global and Local clients, becoming an extension of their team, building trust and collaboration and ensuring all clients are prioritised. They will also connect regularly with OMD local teams all over the world, ensuring a clear strategy, the highest possible standards, and best practice sharing across Services internationally – with a particular focus on Japan, Korea and China, as well as the top European markets.

The OMD (media) team sits at a separate office location alongside the creative agency for Apple. Interest in broader communication and creative development is a must. This is a fast-paced environment, working and connecting with some of the industry’s best marketing and advertising professionals around the world.

Key Responsibilities

• Manage the day-to-day relationship with several key clients and strategic stakeholders.
• Taking a leading role in managing the Services Planning & Digital teams across day-to-day work, priorities and campaign planning and activation.
• Oversee planners and channel teams to ensure a holistic approach and view for clients.
• Create and input to campaign strategies for central and local briefs.
• Maintain knowledge of local market landscapes, media developments and the digital ecosystem to inform strategy and execution.
• Build smart processes and ways of working that streamline and centralise workflows.
• Think long term about the media landscape and opportunities, bringing ideas internally and to clients.
• Cultivate strong relationships with relevant partners to identify new opportunities for growth.
• Continually strive to be best in class across everything we do.
  
  

Desired Skills/Experience

• Media agency experience, preferably in an international role.
• Thrives in a fast-paced environment, working across time zones on an international business.
• Culturally aware and sensitive – an understanding of cultural differences within and across markets.
• History of successfully meeting client and internal KPIs.
• Innately proactive. Always pushing for better and bringing fresh perspective.
• Confident managing and educating other members of the team, including direct reports.
• Up-to-date knowledge of digital media and the ad tech landscape.
• Strong presentation and communication skills.
• Very high standards and strong attention to detail. Able to make the complex simple.
• Strong time management & organisational skills. Ability to meet tight deadlines consistently.
  
  

About The Agency

At OMD EMEA, we strive to deliver on our promise of ‘better decisions, faster‘ for our clients, partners and all 6,000+ OMDers across our region every day. As part of the world’s largest media network, our business is staging experiences for consumers who have more choice and less attention than ever before. The key to the process is empathy. Empathy to see the world through the eyes of the consumer, to recognise the needs of our clients and to identify aspirations of our talent.

Learn Fast, Act Fast. To help navigate the road to a ‘new normal’, learning from, and acting upon data signals at scale and speed is crucial. Visit Why OMD? to learn more about our unique Act Fast Framework.

Be Your Best

We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable, you can email us confidentially at beyourbest@omnicommediagroup.com to let us know how we can support you.

Diversity, Equity & Inclusion at OMG

At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.

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