Director-Control Management. Risk ID & Assessment

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The objective of the GSG Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within business unit processes to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk. This is a first line of defense Risk Management position.

Band Level Copy: GSG is looking for a Director of Risk ID, Assessment, Testing & Reporting to partner with a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

How will you make an impact in this role?

• Develop a proactive GSG risk assessment model to proactively identify, assess and document inherent and residual risk at a functional and aggregate level
• Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes
• Proactively identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing
• Establish strong relationships as a trusted 1LOD partner, able to facilitate cross-functional collaboration and consensus, whilst effectively challenging risk program outputs to deliver bank and regulatory alignment
• Support GSG to implement and maintain appropriate ORM framework, and ensure risk appetite adherence in relation to RCSA implementation
• Champion risk management practices within the business and across 1LOD Community of Practice

Minimum Qualifications:

• 6+ Years experience of having identified and assessed organizational risk and associated Enterprise level impacts within a Tier 1 global banking organization (within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities
• Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate against different risk stripes.
• Excellent project management, communication, and interpersonal skills, with an ability to interact, influence and obtain buy-in from senior leaders, across multiple business units
• Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with risk policies, regulatory frameworks, and/or operational standards
• Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds

Preferred Qualifications:

• Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
• Experience in at least one of the following:
• Providing identification of operational risks throughout business processes and systems
• Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met
• Enhancing risk assessments and associated methodologies
• Leading independent control monitoring, including identification of control improvements
• Enhancing risk assessments and associated methodologies
• Identifying areas of risk for intervention, including conducting independent quality assurance and process testing
• Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes
• ORMCM

Compliance Language

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.