Director, Solutions Engineering

Greater London, England, United Kingdom

11/8/2024

Every day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced “sneak”) comes in. Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, containers, and cloud infrastructure — and do it all right from the start. Snyk is on a mission to make the world a more secure place by empowering developers to develop fast and stay secure.

Joining Snyk means embracing our core values: One Team, Care Deeply, Customer Centric, and Forward Thinking. As a member of our team, you’ll have the opportunity to thrive in a dynamic environment where fostering collaboration, leading with empathy, driving business impact, and inspiring trust are at the heart of everything we do.

Our Opportunity

We’re seeking a Director of Solutions Engineering to lead a skilled team in EMEA, partnering with top global brands to drive growth and success through Snyk’s solutions. This role involves collaborating across product, engineering, and C-level executives, working closely with Account Executives, Professional Services, and Product teams to execute enterprise strategies.

As Director, you’ll build, mentor, and scale a world-class Solutions team, influencing stakeholders across all levels to achieve business outcomes. Reporting to the VP of Solutions Engineering, you’ll play a hands-on role in leading a team of solution engineers with responsibility for revenue and consumption goals.

You’ll Spend Your Time

• Acting as a business and technical thought leader able to partner and drive GEO, Regional, Account strategy and execution plan working with cross-functional partners
• Serving as a business leader to Executive Champion or Executive Sponsor on all aspects of strategic business in the EMEA.
• Being a key business leader in complete execution from marketing, product, pricing, packaging, competitive, M&As, etc.
• Recruiting, hiring, leading, retaining, and coaching a world-class Solutions team and leaders. Be an advocate for presales within the organization.
• Nurturing and being the role model of a positive outlook, can-do attitude, and growth mindset, while leading and keeping the SEs motivated in a fast-paced and ever-changing environment.
• Partnering closely with Sales, Marketing, and Technical Teams (Professional Services, Product, Development, etc.) to develop joint go-to-market initiatives that drive positive developer experience and outcomes while driving revenue growth.
• Using executive engagement skills and presence, with an ability to establish strong relationships with key decision-makers and build credibility at all levels.
• Leveraging AI to transform customer services, knowledge sharing, product interlock and evolve the SE function.
• This will be a customer-facing role, getting in front of technical & executive champions regularly and leading EBCs with important customers.
• Providing guidance to revenue leaders on sales strategy, product obstacles/gaps, and representing the team’s needs to executive staff.
• Interpreting complex problems, creating simple solutions and collaborating closely with prospects, channel partners, and our sales team to deliver winning solutions.
• Collaborating and maintaining a close working relationship with product teams, engineering, services, and support.
• Building processes to measure the performance and impact of the Solution Engineering Team and ensure that the team is optimized to meet rapidly evolving business needs.
• Serving as a thought leader on industry trends, and competitive dynamics, and leveraging this knowledge to shape strategy around user engagements.
• Representing Snyk at industry events and conferences, customer business reviews, and contributing to new ideas and industry best practices.
• Championing the voice of our customers to influence product direction and feature priorities.
  
  

What You’ll Need

• 15+ years of industry experience in a pre-sales capacity with 10+ years of direct line management experience (2nd, 3rd level) (hiring, training, and retaining top talent).
• Experience in a global role in leading complex sales and solution organizations at enterprise scale, including leading professional services and partner organizations.
• A track record of building and leading solution architecture/engineering teams ideally in a SaaS or API usage-based business.
• A good knowledge of the developer, DevOps, Application Security, and ASPM ecosystems and practices.
• Previous technical sales experience with APIs, distributed systems, databases, and/or developer tools preferred.
• Experience working closely with highly technical customers at the Enterprise level.
• Familiarity with a wide variety of coding languages and how they work.
• Appetite for learning about new technologies and curiosity about how things work under the hood.
• Ability to plan and succeed, setting milestones along the way, over-communicating, creating alignment, rallying resources, and satisfying stakeholders.
• Have leveraged AI to evolve the SE function related to customer services, knowledge sharing, product interlock, etc.
• Care about diversity and enjoy meeting people from all walks of life.
• Strong communication (written and verbal) and presentation skills.
• Strong executive presence and ability to foster deep relationships with our customers.
• University degree in computer science, engineering, mathematics or related fields, or equivalent experience preferred.
  
  

We’d Be Lucky If You

• Have a knack for translating complex technical concepts into easy-to-understand insights for both technical and non-technical stakeholders.
• Thrive on the challenge of working in a rapidly changing environment and are always two steps ahead, anticipating future needs and solutions.
• Are passionate about mentoring and developing diverse teams, fostering an inclusive environment where every team member feels valued and empowered.
• Embrace new technologies and emerging trends with a curious and proactive mindset, always looking for ways to innovate and improve.
  
  

We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you’re the right person, do apply anyway!

About Snyk

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.

Benefits & Programs

Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.

• Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
• Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
• Health benefits, employee assistance plans, and annual wellness allowance
• Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances