Document Controller

Brentford, England, United Kingdom

12/3/2024

Date Posted:

2024-11-22

Country:

United Kingdom

Location:

Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK.

Job Purpose

Effectively manage the collation, distribution, upload, retrieval and labelling of bid and project documents including drawings, samples, project correspondence, technical files and operations and maintenance manuals for the purposes of achieving a smooth bid and project process.

Key Accountabilities (What/Why/To Whom)

Absolutes

• Accountability for compliance to the Otis absolutes (Safety, Quality, Ethics) particularly in the accurate and timely submission of documents and associated quality checks in respect of business area of responsibility to ensure business integrity in how Otis interacts with all internal and external stakeholders.
  
  

Culture and Behaviors

• Complies to the company values and behaviors within the team to ensure alignment with our culture, identity, and beliefs to guide employee conduct that positively reflects positively on the organization.
  
  

Communication

• Establish and maintain good communications with internal and external stakeholders by understanding customer documentation requirements to accurately and timely manage the input, retrieval and internal circulation of project documents stored on the customer electronic document management system for the purposes of achieving a smooth bid and project process.
  
  

Team

• Contribute to the team objectives through collaboration, coordination, and effective communication by advising on the document requirements of the customer and ensure individual accountability for output and results.
  
  

Customer Focus

• Build and maintain relationships with internal/external customers by understanding customer document requirements and internal functional needs, serving as a contact to accurately and timely support on bid and project documentation through working with the necessary teams.
  
  

Process Compliance

• Compliance with organisational processes and procedures to ensure accurate and timely project documentation submission, including drawings, samples, project correspondence, technical files and operations and maintenance manuals, by understanding customer requirements and working closely with the necessary teams.
  
  

Organisational Complexity

Navigating the internal operational complexities relating to bids and projects by understanding bid and project timescales and requirements and working closely with the necessary teams.

Candidate Requirements

• Previous experience in a Document Controller role
• Experience within the construction industry desirable
• Good working knowledge of Microsoft Office
• Good working knowledge of document control systems such as electronic document management systems, eg Asite, Aconex
• “A” Level Maths and English qualified and/or equivalent relevant experience
  
  

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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