Ecommerce Trading Lead

Your new Company:

Häfele is an internationally trusted name supplying furniture fittings, ironmongery and hardware to the trade. We are recognised for our extensive range and quality of product as well as our expertise in the industry and excellent customer service. Häfele UK provides comprehensive customer support through our best-in-class sales and support team.

Your New Role:

As an Ecommerce Trading Lead you will support the Ecommerce Trading Manager in driving ecommerce sales growth through digital development and evolution in a B2B business.

Focusing on optimising content, UI and UX of the website, you will be responsible for leading the optimisation of the digital customer experience through effective merchandising and promotional strategies. With insight and analytics at the heart of all decisions you will be part of a new, exciting team working towards our commercial objectives.

A driven self-motivated individual who is digitally-minded and solution driven with an eye for detail and a passion for user experience, you will form a valuable part of the Ecommerce Trading team. Working collaboratively with like-minded colleagues you will play an important role in contributing to the evolution of ecommerce & digital strategies, helping to shape the future of our digital landscape.

This is a fantastic opportunity for you to bring your analytical and ecommerce experience to join our market leading company.

Key Responsibilities:

Ecommerce Goals and KPIs:

Supporting the Ecommerce Trading Manager in driving business growth through ecommerce channels, having insight and analytics at the heart of all decisions.

Creation and implementation of the Ecommerce Growth Plan:

Supporting and informing the Ecommerce Trading Manager in creating a well thought out ecommerce growth plan which delivers against the ecommerce growth strategy

You will use your skills in:

Search Optimisation

Engaging Content

Best-in-class UX

Optimisation of UI

Campaign Optimisation

Teamwork:

Collaboration with the Ecommerce Trading Manager other senior marketing managers and wider teams to ensure a cohesive approach across product, customer and channel.

Building strong relationships with key stakeholder, senior management and third parties

Required Skills and Experience:

Minimum 2 years of relevant experience, specifically in ecommerce /digital

Excellent English communication skills – oral and written

Excellent organisation and collaboration skills

Ability to manage multiple tasks to a high standard

Educated to degree-level or equivalent

Able to work effectively with a range of colleagues and stakeholders.

Experience working with InterShop, FirstSpirit, FactFinder, would be advantageous but not a necessity

Keen interest in the latest eCommerce/Digital trends in the marketplace

About You:

We are looking for a customer-oriented, enthusiastic team player who will bring a positive attitude to the ecommerce and wider marketing team. You will have proven commercial experience in developing successful eCommerce platforms which deliver results. You will be able to use your extensive experience in best-in-class customer experience and seek out opportunities for improvement, understanding the impact and present to multiple audiences in a compelling way, which drives action.

What the Role Offers:

Competitive Salary

Annual Bonus

Benefits Including

Holiday of 23 days’ basic+ 8 bank holidays in a complete year, increasing to 28 days basic with our length of service programme

Healthcare – Westfield Health Cashplan scheme, access to moneyback on dental, optical, consultation, therapy treatments and wellbeing treatments, hospital treatment insurance, Employee Assistance Programme and Life Insurance

Discounts: Huge range of shopping and activity discounts available through Westfield Rewards

Pension Scheme

Life Insurance

Stock Discounts

Learning and Development opportunities

Working hours are 8:45am to 5:30pm, Monday to Friday. Hybrid working optional 3 days on site/2 remote. A job profile is available on request. Please send an up to date CV and cover letter to the Recruitment Team at recruitment@hafele.co.uk. A full job description is available on request. We are committed to Equal Opportunities.

Find out more about what Häfele UK on our social media channels and listen to what our colleagues have to say about our culture: https://youtu.be/HLZL27qFWJU?si=OclKv2XR9coFjLfP

Shortlisting and interviews for this role will take place whilst the advert is still live; the vacancy will be closed as soon as the successful candidate is appointed. Applicants are therefore encouraged to submit applications as soon as possible.