Employee Relations Advisor

Kent, England, United Kingdom

12/20/2024

Job Description

P&O Ferries are recruiting for an Employee Relations Advisor to join our People team based at our office in Dover.

The Employee Relations Advisor is a key position within the People Team delivering a professional advice service across all business areas and supporting the People Director and People Business Partners across all entities of P&O Ferries.

Working as part of a proactive, innovative and responsive People Team, you will provide pragmatic, creative and business focused People solutions and recommendations along with supporting business projects.

You will build and develop relationships with leaders and colleagues at all levels to provide support and guidance on a range of People matters and share best practice throughout all functions at P&O.

Location: Dover

Key Responsibilities

• Provide support, advice, coaching and guidance to people leaders and colleagues in relation to HR policies and procedures, employee relation issues and organisational change.
• Manage own ER case work, support the People Business Partners with case work varying from Absences and Occupational Health, Performance Management, Flexible Working Requests, Grievance, Investigations and Disciplinary.
• Support with HR Administration for general queries and colleague life cycle.
• Champions the completion of good quality mid-year and annual appraisals and supports any gaps in learning needs through supporting the Talent, Learning & Organisational Development Business Partner.
• Delivers and supports the business on a wide range of People projects.
• Supports the interview and selection process for Bands 1-3 and contributes to the decision-making process relating to the most appropriate choice of candidate.
• Managing the end-to-end recruitment process, including on and offboarding for Bands 1-3 and supporting with Band 4+ recruitment as required.
• Manage the production of People data and case management from appropriate systems to enable different audiences to understand the position and where improvements are being made and more focus is required.
• Create and maintain an ER dashboard to ensure that the People Business Partners can use the data to report on relevant KPIs.
• Champion best practice, role model our principles and lead by example.
• Ensure personal behaviour promotes cultural change and reflects the values/behaviours and principles of the business.
• Be involved with employee engagement activities, including mental health, and wellbeing initiatives and employee engagement surveys.
• Support the People Business Partners with the central cultural change activities.
• Support the People Director with ad hoc projects & activities.
• Keep up to date with relevant legislation and case law.
  
  

Key Skills

• CIPD qualified Level 5 (essential)
• Experienced, pragmatic professional with a demonstrable track record of managing large programmes of management activity
• Excellent organisational skills with ability to prioritise workload within a complex environment and multiple stakeholders
• Managing large-scale / complex employee relation caseload
• Able to establish credibility at all levels to influence and guide management on all issues
• Previous experience of managing within a unionised environment
• Knowledge of employment legislation
• Excellent computer skills including word and excel and HR systems (Oracle would be advantageous)
• Excellent communication skills both written and verbal and the ability to communicate complex information in a clear and concise way
• Experience of working with employees at all levels
• Experience of dealing with challenging situation where emotions may play a part
• Ability to empathise whilst maintaining professionalism
  
  

P&O Ferries are proudly part of the DP World family; with over 150 different businesses across over 40 countries and are a world leading enabler of global trade.

A household name for over 180 years, P&O Ferries have a rich heritage in ferry services. Our ships sail across the English Channel, North Sea & Irish Sea and we employ almost 2000 people.

At P&O Ferries we want you to be you. Not only will that make us stronger but will allow us to bring authenticity to everything we do. We know our customers come from all walks of life and so do our employees. We are all about connecting the world and that starts with finding connections with who you work with.

When we recruit, we want to you to bring your whole self to work and we are working towards increasing diversity across all of our employees. We know we cannot be the best unless we recruit the best regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, or neurodiversity. #pando