Employment Law & HR Officer (12 Months)

Crawley, England, United Kingdom

12/19/2024

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Job Description

Join us as an Employment Law & HR Officer

• This role can be hybrid or fully remote depending on the successful candidate’s location.
• This is an opportunity to build on your existing experience of employment law or HR, in a supportive and collaborative environment
• Joining Mentor, you’ll be delivering employment law and HR advice and support to our clients
• This could be a major stepping stone for your future career, as we’ll support your progression with training
• You’ll start on a competitive salary from £30,218 and will be dependant on experience
• We're offering this role for a period of 12 months
  
  
  

What you'll do

We’ll be looking to you to provide employment law, HR and health and safety advice and guidance. You’ll identify opportunities to meet the needs of your client through bespoke services, and you’ll generate referrals for additional consultancy and training services, generating income through cross sales.

Your responsibilities will include:

• Responding to reactive customer HR Employment Law queries in a timely manner in a contact centre environment
• Managing your time to maximise your availability for customer interactions
• Contribute to identify needs and generating income
  
  
  

The skills you'll need

We’re looking for someone with experience in an HR, employee relations or employment law role. You’ll have the ability to deliver and advise on statutory processes and procedures, so good communication skills will be key. You'll also need the ability to weigh up pros and cons of different options to make well informed decisions with the needs of clients in mind. Additionally you’ll have strong administration, IT and research skills.

A qualification in employment law or HR would be an advantage, although this is not essential as you'll receive thorough training while in your role.

You’ll also need:

• The ability to work at pace to meet deadlines and solve difficult issues while maintaining the quality of work
• A background of supporting disciplinary and grievance hearings
• Up-to-date knowledge of the ACAS code of practice on disciplinary and grievance, statutory employment law, employee relations, HR and best practice
• The ability to build effective and trusted partnerships with clients, as well as to deal with clients from multiple channels and sectors
• High standards of attention to detail and client service