Expert Business Systems Analyst

Cheltenham, England, United Kingdom

12/16/2024

Overview

As a global market leader, iPipeline combines technology, innovation, and expertise to deliver ground-breaking, award-winning software solutions that transform the life insurance, financial services, and protection industries. With one of the industry’s largest data sets, we help advisors/advisers and agents to transform paper and manual operations into a secure, seamless digital experience – from proposal to commission– so they can help better secure the financial futures of their clients.

At iPipeline, you’ll play a major role in helping us to provide best-in-class, transformative solutions. We’re passionate, creative, and innovative, and together as a team, we continually strive to advance, accelerate, and expand the reach of our technology. We value different perspectives and are committed to creating an environment that embraces diverse backgrounds and fosters inclusion.

We’re proud that we’ve been recognized as a repeat winner of various industry awards, demonstrating our excellence and highlighting us as a top workplace in both the US and the UK. We believe that the culture we’ve built for our nearly 900 employees around the word is exceptional -- and we’ve created a place where our employees love to come to work, every single day.

Come join our team!

About IPipeline

Founded in 1995, iPipeline operates as a business unit of Roper Technologies (Nasdaq: ROP), a constituent of the Nasdaq 100, S&P 500®, and Fortune 1000® indices. iPipeline is a leading global provider of comprehensive and integrated digital solutions for the life insurance and financial services industries in North America, and life insurance and pensions industries in the UK. We couple one of the most expansive digital and automated platforms with one of the industry’s largest data libraries to accelerate, automate, and simplify various applications, processes, and workflows – from quote to commission – with seamless integration. Our vision is to help everyone achieve lasting financial security by delivering innovative solutions that connect, simplify, and transform the industry.

iPipeline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to gender, race, color, religious creed, national origin, age, sexual orientation, gender identity, physical or mental disability, and/or protected veteran status . We are committed to building a supportive and inclusive environment for all employees.

This is an office-based position.

Responsibilities

The Expert Business Analyst is responsible for leading complex projects, working on strategic system improvements and business process optimization. This role requires advanced technical knowledge and the ability to translate complex business needs into actionable technical solutions. This role involves working on large-scale projects, multiple projects at once, and mentoring less experienced analysts.

• Requirements Gathering: Collecting and document business and system requirements. Perform tasks in accordance with iPipeline Agile practices; identify and analyze scope change.
• Business Processes: Support the analysis of current business processes and identify areas for improvement.
• Troubleshooting: Provide support in troubleshooting system issues.
• Process Mapping: Understand and assist in creating and updating process maps and flowcharts to visualize current and future business processes and system configurations.
• Collaboration: Collaborate with cross-functional teams with system testing and validation. Review and approve Master Test Plans.
• Business Systems Projects: Lead large-scale business systems projects, including requirements gathering, analysis, and implementation.
• System Specifications: Work with cross-functional teams to develop detailed system specifications and ensure proper configuration of business systems.
• Data Analysis: Conduct advanced data analysis and create dashboards to provide actionable insights.
• Mentorship: Mentor less experienced analysts, providing guidance on best practices and methodologies.
• Stakeholder Engagement: Serve as a liaison between business stakeholders and teams, ensuring clear communication of requirements.
• Continuous Improvement: Drive continuous improvement initiatives by identifying inefficiencies and recommending new technologies or system enhancements.
  
  

Qualifications

Technical Skills

• Working knowledge of Microsoft Office tool suite including latest versions of Word, Excel and
• Working knowledge of MS SQL
  
  

Personal Skills

• Enthusiastic with excellent problem-solving skills
• Showing initiative / self-motivated to get the job done and improve practices
• Great interpersonal skills - ability to converse with both internal and external customers
• Excellent written and verbal communication
• Helpful and friendly, thriving in front of a challenge with a strong desire to succeed