FGFD Sales Engineer UK

United Kingdom

12/11/2024

Overview

Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career.

At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day.

Are you in? Read on for more details about this particular role.

Responsibilities

Purpose of Position (Summary):

• This position will be responsible for the development of Fixed Gas and Flame detection sales in the assigned sales area, covering sales of all Best-Mix FGFD- product lines.
• The aim of the role is to maintain and grow the customer base and business level in UK. To work closely with Channel partners, driving the sales process across all MSA sales channels to win identified projects.
• The role focuses selling in to target market segments whilst concentrating on developing sales of Gas Detectors, Flame Detectors, Fire & Gas Systems, and associated ancillaries. As a result, MSA gains a greater penetration into the available market with increased sales and profitability.
• Key responsibilities:
• Implement sales strategy as directed by sales lead
• Represent MSA FGFD business both directly to selected End user customers and indirectly via selected Channel Partners
• Identify and qualify new business opportunities for FGFD products within specified region
• Maintain the MSA CRM package for base business and projects
• Provide monthly feedback on market movements and competition activity where appropriate
• Promote Service offering to both existing and new customers
• Identify larger opportunities via EPC and system integrators
• Monitor long term investments into key markets and evaluate potential for FGFD Products
• Liaise with customer support staff /technical support functions
• Demonstrate commercial acumen to protect margin and drive efficiency
• Provide feedback to BDM regarding development of Hydrogen Market
• Organize site surveys where needed and liaise with third part providers
• Act all times with integrity and in accordance with MSA policy
• Embrace a strong team approach within the NER region and Globally
  
  
  

% of Time

#

Major Responsibilities:

70%

Supporting customers in the FGFD segment.

• Customer potential analysis, customer visits, consulting, preparing quotations, project coordination with internal specialist departments and external suppliers, order negotiations, coordination with service department in relation to commissioning and after sales contracts, general customer support in cooperation with the sales support team, giving customer presentations and attending trade fairs.
• Well experiences with FEED- and EPC contractors and well experiences with international projects and the requirements for that.
• Responsibility of the customers in the assigned territory Responsibility
• Acquisition of new customers.
  
  
  

10%

Identify customer’s needs and problems and work with inside sales on project solutions

• Identify customer wants, needs and problems and ensure that customer’s requirements are met
• Identify and focus on best customers/segments in terms of profitability and potential
• Identify new customers and partnerships with systems integrators and design institutes (NII)
• Define Best solutions/services with inside sales and service department for target customers/segments identified
• Obtain information and report to global and European team on competitor’s activities such as product offerings, prices, sales channels, strategies, etc.
• Ensure, that customers product issues are addressed and solved in a prompt time scale
• Leverage customer satisfaction through increased focus on providing after sales service and solving warranty claims
  
  
  

10%

Reporting and Monitoring

• Monitoring all open files (orders, quotations etc.), Monitoring of maintenance contracts in FGFD.
• Documentation in the CRM system:
• Customer contacts and visits
• Quotations
• Orders
• projects
• Drafting of reports on activities in accordance with the requirements
  
  
  

10%

Additional Tasks

• Management of
• project lists,
• quotations statistics
• visitor statistics / KPI’s
  
  
  

Qualifications

High Level Requirements of Position:

Experience (required):

• A minimum of 5 years in direct sales experience in Fire & Gas Detection or Safety PPE products
• Comprehensive understanding of current industry technical standards and practices
• Written & spoken English
  
  
  

Experience (preferred):

• Ability to meet deadlines through good time management and allocation or priorities
• Written & spoken English
  
  
  

Education (required):

• University degree (Bachelors), Engineering (Electronics or Instrumentation)
  
  
  

Education (preferred):

• Bachelor of engineering and economics
  
  
  

Travel:

Up to 80%

Budgetary Responsibility:

0 €