biomodal

Field Application Scientist (UK & Nordics)

Company
Location
Cambridge, England, United Kingdom
Posted At
11/19/2024
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Description
About Biomodal

Join the multiomic revolution! Over the last 20 years, genomic technologies have enabled significant discoveries that bring the promise of personalised medicine closer than ever before. But after two decades of research, it's clear that genetic variation only tells part of the story – biology is dynamic and more complex than A, C, T, G. Already, the added information from a multiomic view of biology is yielding important insights into cancer, ageing, and neurological disease, and is poised to revolutionise how we understand health and disease beyond canonical variation in DNA.

biomodal is an omics-based life sciences technology and analytics company, delivering products that bring the dynamism of our ever-changing biology into focus. Our team is dedicated to developing the most advanced solutions to interrogate and understand the complex interplay of genomics and epigenomics.

We have launched our first products, the duet +modC and duet evoC solutions, with more in the pipeline, and are looking to grow and evolve our business accordingly. This is an incredible opportunity to step into an exciting, early-stage company at the cutting edge of science with exceptional growth and market impact potential.

Multiomics is the future – come and join the biomodal team!

The Team

World-leading researchers are working with us to demonstrate the utility of our current products and crystalising requirements for future products. We are rapidly expanding and evolving our workforce to support our early-access customers and are preparing for broader customer adoption and new customer collaborations.

You will be working closely with both the commercial and scientific groups within biomodal to ensure customer success with our technologies through hands-on support of academic and commercial customers. The team leverages its knowledge of epigenetics, genomics, NGS sample preparation and data analysis to delight customers with the level of support they receive from biomodal. As such, the team is responsible for vital pre-sales and post-sales engagements at the customer interface. The team also provides critical insights back into the organization to inform commercial and product development activities, and requires a great blend of technical, communication and commercial skills.

The Role

As a Field Applications Scientist (FAS) at biomodal, you will play a pivotal role in delivering world-class training, technical support, and consultation to both our customers and field-based sales teams.

You will work directly with customers to build strong relationships, serving as the scientific liaison between our clients and biomodal's Sales, Marketing, and R&D teams. Your responsibilities will include both remote and on-site support for complex inquiries and requests, as well as pre- and post-sales technical assistance.

Your core responsibilities will encompass:

  • Training & Onboarding: Support customers in adopting biomodal's technology, ensuring smooth onboarding and efficient lab workflows.
  • Customer Support: Troubleshoot assays, lead demos and workshops, deliver technical/scientific presentations and offer technical guidance tailored to customer needs.
  • Collaboration: Work closely with Bioinformatics FAS to provide end-to-end support, from study design to actionable insights.
  • Customer Experience: Serve as the scientific voice of biomodal, ensuring that customer interactions lead to positive outcomes and long-term scientific success.

Success in this role will be measured by your ability to drive customer satisfaction and enable scientific breakthroughs, demonstrate independence and proactively approach all interactions.



The Person

We are seeking a dynamic, technically proficient individual who has:

  • Strong Lab Experience: Demonstrated success in wet-lab work, with experience in experimental design for biological research. Proven track record in genomics library prep, next-generation sequencing (NGS), and omics analysis.
  • Education: MSc or PhD in Life Sciences, with substantial experience with omics technologies/data or related fields.
  • Communication Skills: Exceptional verbal, written, and interpersonal skills, with the ability to deliver technical/scientific presentations, resolve customer issues, and collaborate effectively with cross-functional teams.
  • Time Management: Highly organized, proactive and detail oriented with the ability to handle multiple complex projects simultaneously.
  • Salesforce Familiarity: Experience with case management and reporting best practices.
  • Tech-Savvy: Proficiency in using computer systems and software, with a willingness to continuously learn in a fast-paced, innovative environment.
  • Travel Flexibility: Ability to travel up to 50% on average, with some periods requiring up to 90% travel.
  • Location: Resides in the UK within 45 minutes of an international airport, ideally local to Cambridge or London.

This role is ideal for a scientist passionate about genomics, epigenetics, and building strong customer relationships at the cutting edge of biological research.



Benefits

  • Annual company bonus scheme
  • Company Equity (not a publicly listed company)
  • Private pension plan
  • Private medical insurance for you and your family
  • 25 days annual leave
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