Field Service Technician

Birmingham, England, United Kingdom

1/13/2025

Department: Service

Location: United Kingdom

Compensation: £35,000 / year

Description

NCH are hiring for a Service Technician to work with our PureSolve brand in the West Midland - Birmingham Area.
The role will include providing technical and service assistance to PureSolve clients and line managers to ensure all products, breakdowns, technical queries and services are performed on time.
This will be a fixed term contract only - Minimum 3 months- Sick leave covering

Key responsbilities

KPIs:

• Accurate and timely completion and submission of any required reporting.


• Maintenance of Company provided equipment

Key Accountabilities:

• As part of a team of Technicians carry out the repair and servicing of machines through your designated territory


• Prepare products ready for despatch


• Receive deliveries and arrange collections of waste off site ensuring compliance with health and safety policies and procedures


• Repair and refurbish degreasing equipment

Skills, Knowledge and Expertise

• Must possess a current full driving licence


• Mechanical and electrical understanding required


• Ability to use power tools, ensuring conformance to health and safety requirements.


• Good knowledge of Health and Safety policies and practices is essential.


• An Engineering background would be desirable, plus any relevant warehouse experience.


• Previous customer service experience desirable.


• Proficiency in using Microsoft Office Suite applications, using tablets and 'apps', customer relationship management software and sales order management systems.


• Flexible as there may be a requirement to work away from home and at short notice weekends or hours outside of the normal working day.

Benefits

Company Pension
Company van
25 days holiday + Bank Holidays
4 x salary life insurance
Company Sick Pay
Comprehensive training and learning opportunities
Discounts on numerous leisure, financial and retail products
Technology Scheme
Employee Assistance Programme
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