General Manager

London, England, United Kingdom

1/21/2025

Who Are We

The Role

Are you a dynamic leader with a passion for operational excellence?

Join Go-Ahead London as a General Manager, where you will be responsible for overseeing all garage-related activities, ensuring operational priorities are met, and leading a high-performing team. Your role will be pivotal in ensuring that all buses leave the garages safely and on time, managing the garage teams, and maintaining the highest standards in operational performance and safety.

Responsibilities

Key Responsibilities:

Leadership & Management

• Oversee all garage activities and line manage operations, engineering, and risk functions.
• Provide effective leadership and ensure alignment with the company's mission and values.
• Establish and maintain a high-performing team that supports the delivery of our contractual KPIs.
  
  

Operational Excellence

• Ensure all buses depart on time and manage the follow-up of reported incidents.
• Conduct daily fleet presentations, uniform checks, and safety audits.
• Develop and implement corrective action plans for any operational shortcomings.
  
  

Engagement & Compliance

• Engage positively with driver and supervisor team members through activities such as pizza evenings and social events.
• Enforce driving and uniform standards, ensuring compliance with company policies.
• Manage the TUPE process and ensure compliance with all TfL requirements.
  
  

Safety & Environmental Standards

• Ensure on-site safety and environmental standards are maintained.
• Create initiatives to reduce accidents and incidents on buses and in the workplace.
• Conduct risk assessments and daily visual checks within the garage.
  
  

Stakeholder Management

• Build strong relationships with internal teams and external stakeholders, including Trade Unions.
• Liaise with the schedules team on planned change dates and rota construction.
• Work closely with Transport for London to deliver on theirs and the networks requirements.
  
  

Safety Responsibilities

• Prioritise the safety of yourself and others by adhering to Health and Safety policies.
• Ensure garage safety rules are enforced and complied with at all times.
  
  

Qualifications

Key Relationships

• Line Manager for Senior Garage Supervisors and Yard Supervisors.
• Continuous liaison with Engineering Supervisors and I-Bus control centre Managers.
• Positive engagement with driver team members and cleaning contractors.
• Transport for London and the boroughs.
• Head office teams, in particular HSQE, Risk, Comms and Finance.
• Infrastructure team.
  
  

Decision-Making Authority

• Financial: Responsible for budget and cost-effective operations.
• Oversee the budget for engagement activities.
• Make cost-effective decisions covering duties and absences.
  
  

Salary: Bandings dependent on size of garage and experience. £60k minimum.

Join our team and be part of a company that values operational excellence, safety, and positive engagement.